Customer Side Leakage Technician

Location: Enfield

FJA are recruiting on behalf of a leading utilities service provider for a Customer Side Leakage Technician to join their Asset Survey Team. This is an excellent opportunity to join a well-established national contractor that offers ongoing training, development and genuine career progression.

The Role

As a Customer Side Leakage Technician, you will attend pre-arranged customer appointments to investigate and identify customer-side water leaks. You will inspect properties, verify meter readings, identify leak sources and provide customers with clear advice on the next steps for repair, ensuring an excellent customer experience throughout.

Key Responsibilities As Customer Side Leakage Technician

• Attend customer properties to investigate and identify customer-side water leaks.
• Carry out leak detection activities using appropriate methods and equipment.
• Inspect internal and external plumbing systems to determine the source of leaks.
• Verify and record water meter readings accurately.
• Interpret water network plans, schematics and technical drawings.
• Explain findings clearly and professionally to customers, providing advice on repair requirements.
• Complete accurate reports and update company systems following each visit.
• Plan and manage daily workloads and travel routes efficiently across Enfield and the surrounding areas.
• Maintain company vehicles, tools and equipment in good working order.
• Ensure all work is completed in accordance with health and safety legislation, company procedures and industry standards.
  
  

About You

To be successful in this role, you will have:

• Previous experience in leak detection, water networks, plumbing, utilities or a similar field-based technical role.
• Excellent customer service skills with the ability to build rapport and communicate effectively with customers.
• The ability to read and interpret technical drawings, utility plans and schematics.
• Strong written and verbal communication skills.
• Good organisational skills with the ability to manage your own workload and meet daily performance targets.
• A proactive, self-motivated approach with strong problem-solving skills.
• A commitment to maintaining high standards of health, safety and quality.
• A full UK driving licence.
• Good knowledge of Enfield and the surrounding road network to support efficient travel between appointments.
  
  

What’s in it for You?

• Join a leading national utilities contractor.
• Ongoing training and professional development.
• Opportunities for career progression.
• Supportive team environment.
• Long-term career within the UK utilities sector.
  
  

If you’re looking for your next opportunity within the utilities industry and want to join a company that invests in its people, we’d love to hear from you. Click Apply Now to submit your application.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you have not heard from us within two weeks of submitting your application, please assume your application has been unsuccessful on this occasion.

Please note that no terminology in this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All applicants will be assessed solely on their merits, qualifications and ability to perform the duties of the role.

Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.