What are the responsibilities and job description for the BRANCH MANAGER position at Finetco A Family of Lumberyards?
Finetco is a family-owned construction, design, and supply corporation with locations in Coventry, Rhode Island; Wareham, Massachusetts; and West Haven, Connecticut. We proudly serve a wide range of clients—from contractors, architects, and builders to large construction companies—within both the commercial and residential sectors. Our reputation is built on delivering premium building products with unmatched customer service, and we take pride in the deep expertise of our workforce. At Finetco, we believe our employees are our greatest asset, and our success is a reflection of their dedication and performance.
Position Overview:
The Branch Manager plays a vital role in leading all aspects of store operations to ensure excellence in service, growth in sales, and efficient performance across departments. This position requires a strategic thinker who thrives in a fast-paced environment and who can motivate, train, and manage a high-performing team. Reporting directly to the owners and working collaboratively with the senior management team, the Branch Manager is responsible for all daily functions of the branch—ranging from staff development and customer satisfaction to inventory control, fleet management, and financial performance.
Key Responsibilities:
Oversee the complete operations of the branch including sales, customer service, inventory management, merchandising, facility maintenance, and fleet oversight.
Develop and implement effective business and sales strategies to meet or exceed performance goals.
Maintain high standards of customer service by creating a welcoming, knowledgeable, and professional store environment.
Analyze and respond to market trends, adjusting operations and inventory as needed to drive revenue growth and maximize profitability.
Recruit, hire, train, and mentor store management and staff; conduct performance evaluations and provide ongoing development opportunities.
Manage operating budgets, control expenses, and track financial performance to ensure fiscal responsibility.
Oversee maintenance and repairs of company facilities and fleet, ensuring safety and operational compliance.
Enforce company policies and ensure regulatory compliance across departments through audits, meetings, and regular walkthroughs.
Foster a culture of teamwork, safety, accountability, and continuous improvement among all employees.
Provide strong leadership, training, and decision-making for branch operations and employees.
Champion sales growth by meeting or exceeding projections and implementing effective marketing strategies.
Recruit, train, and develop staff while fostering a customer-focused culture.
Ensure timely and accurate delivery of orders, maintaining high customer satisfaction.
Monitor and analyze business trends, adapt to market changes, and identify opportunities for growth.
Collaborate with company leadership and other branches to set strategic goals and maintain consistency.
Represent Finetco in the community through sponsorships and local programs.
Participate in regular management meetings and training sessions.
Required Qualifications:
Proven leadership experience in retail, construction supply, or a related industry.
Excellent communication, organizational, and problem-solving skills.
Experience managing staff, scheduling, and operational processes.
Familiarity with inventory management and delivery logistics is a plus.
Ability to work full-time, including Saturdays, based on branch hours.
Minimum of 2 years of management experience in retail, construction supply, or related industries.
Proven success in driving sales and leading high-performing teams.
Strong knowledge of the building materials industry, including inventory systems and merchandising principles.
Effective leadership and communication skills, with the ability to motivate and mentor a diverse team.
Preferred Qualifications:
Master’s degree in Business Administration or related field.
Experience with ERP or inventory management systems.
Familiarity with local market trends and customer buying patterns.
Bilingual or multilingual is a plus.
Schedule:
Monday through Friday, with half-day Saturday availability required.
Compensation and Benefits:
Competitive pay based on experience (BOE).
Weekly pay with opportunities for growth and advancement.
Paid Time Off (PTO).
Health, Dental, and Vision Insurance.
401(k) plan with company match.
Finetco is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.