What are the responsibilities and job description for the Service Cashier / Business Development Coordinator position at FINDLAY TOYOTA?
Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.
Benefits:
Benefits:
- Great working environment
- Paid Training
- Medical
- Dental and Vision insurance
- 401K
- Greets customers at the cashier window in a pleasant and professional manner.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
- Reconciles cash drawer daily.
- Answer inbound phone calls coming through to the service department.
- Schedule service appointments over the phone through inbound and outbound phone calls.
- Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
- Answers customer questions about service performed or products purchased, or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Appointment scheduling
- Outstanding communication skills both verbal and written.
- Professional appearance and outstanding work ethic.
- Great attitude with a high-energy personality.
- Superior customer service skills.
- Self-starter and self-motivated.
- Ability to work well in a process-driven environment.