What are the responsibilities and job description for the General Manager position at FINDLAY TOYOTA?
GENERAL MANAGER
The Findlay Automotive Group is seeking an exceptional General Manager to lead one of our established import dealerships in Northern Arizona.
This is a high-potential dealership with a strong foundation, an excellent team, a respected brand, and significant opportunity for growth in market share, customer retention, fixed operations performance, and profitability. We are looking for a dynamic automotive leader who understands that modern dealership success requires far more than selling cars.
The ideal candidate is a complete operator who can drive performance across every area of the business, including:
You are a proven leader who can build teams, develop managers, and create accountability. You understand how to turn data into decisions. You know how to maximize CRM opportunities, improve lead conversion, engineer inventory, grow fixed operations, and drive sustainable profitability. You are comfortable operating at both the strategic and tactical levels - reviewing financial statements one moment and coaching a sales manager, service manager, or BDC team the next. Most importantly, you believe customer experience, employee experience, and profitability can all improve together.
What You'll Be Responsible For:
Findlay Automotive Group is one of the largest and most respected automotive groups in the western United States. With 36 franchises across 5 states, we provide the resources, stability, leadership support, and career opportunities of a large organization while maintaining an entrepreneurial operating culture. Our General Managers are empowered to lead, expected to perform, and supported with the tools necessary to succeed. If you are a proven automotive leader looking for the opportunity to take an exceptional dealership to the next level, we would like to speak with you.
All inquiries will be handled confidentially.
The Findlay Automotive Group is seeking an exceptional General Manager to lead one of our established import dealerships in Northern Arizona.
This is a high-potential dealership with a strong foundation, an excellent team, a respected brand, and significant opportunity for growth in market share, customer retention, fixed operations performance, and profitability. We are looking for a dynamic automotive leader who understands that modern dealership success requires far more than selling cars.
The ideal candidate is a complete operator who can drive performance across every area of the business, including:
- New and Used Vehicle Operations
- CRM and Customer Lifecycle Management
- Digital Marketing and Lead Generation
- Sales Process and Variable Operations
- Fixed Operations Growth and Retention
- F&I Performance and Compliance
- Inventory Strategy and Acquisition
- Expense Control and Financial Statement Management
- Talent Development and Leadership
You are a proven leader who can build teams, develop managers, and create accountability. You understand how to turn data into decisions. You know how to maximize CRM opportunities, improve lead conversion, engineer inventory, grow fixed operations, and drive sustainable profitability. You are comfortable operating at both the strategic and tactical levels - reviewing financial statements one moment and coaching a sales manager, service manager, or BDC team the next. Most importantly, you believe customer experience, employee experience, and profitability can all improve together.
What You'll Be Responsible For:
- Overall dealership performance and profitability
- Leadership and development of department managers
- New and used vehicle sales growth
- CRM utilization and lead management effectiveness
- Digital marketing performance and ROI
- Inventory acquisition, aging, and turn strategy
- Service, parts, and customer retention performance
- F&I production and compliance
- Expense management and operational efficiency
- Customer satisfaction and manufacturer relations
- Proven dealership leadership experience
- Strong understanding of variable and fixed operations
- Demonstrated success managing dealership financial statements
- Deep understanding of CRM processes and digital retailing
- Strong used vehicle inventory and acquisition experience
- Data-driven decision maker
- High level of accountability and integrity
- Ability to recruit, develop, and retain top talent
Findlay Automotive Group is one of the largest and most respected automotive groups in the western United States. With 36 franchises across 5 states, we provide the resources, stability, leadership support, and career opportunities of a large organization while maintaining an entrepreneurial operating culture. Our General Managers are empowered to lead, expected to perform, and supported with the tools necessary to succeed. If you are a proven automotive leader looking for the opportunity to take an exceptional dealership to the next level, we would like to speak with you.
All inquiries will be handled confidentially.