Quality Supervisor

The Quality & Integrated Management System Supervisor is responsible for leading the organization's Quality Management System, Laboratory Operations, ISO Certifications, and Continuous Improvement initiatives. This position ensures compliance with customer requirements, applicable regulations, international standards, and company policies while driving operational excellence, product quality, laboratory reliability, and organizational performance.

Key Responsibilitie

sQuality Managemen

t• Develop, implement, and manage the Annual Quality Management Plan

.• Oversee quality control activities for raw materials, in-process products, and finished goods

.• Lead customer complaint investigations and corrective action implementation

.• Manage supplier quality development and qualification processes

.• Ensure the issuance and accuracy of product quality certificates

.• Conduct process audits and quality assessments to ensure compliance with customer and internal requirements

.Laboratory Managemen

t• Develop and manage the Annual Laboratory Plan

.• Oversee physical, chemical, metallurgical, and analytical testing activities

.• Manage metrology activities including calibration, verification, and maintenance of measuring equipment

.• Ensure compliance with ISO 17025 laboratory requirements

.• Support failure analysis and technical investigations

.Integrated Management Systems (IMS

)• Design, implement, and maintain the Integrated Management System

.• Ensure compliance with

:o ISO 9001 – Quality Managemen

to ISO 14001 – Environmental Managemen

to ISO 45001 – Occupational Health & Safet

yo ISO 17025 – Laboratory Managemen

to IATF 16949 – Automotive Quality Managemen

to ISO 37001 – Anti-Bribery Managemen

t• Coordinate certification, surveillance, and recertification audits

.Audits & Complianc

e• Plan and manage internal and external audits

.• Coordinate audits conducted by customers, certification bodies, governmental agencies, and regulatory authorities

.• Manage audit findings and ensure timely implementation of corrective and preventive actions

.• Monitor compliance with corporate policies and applicable standards

.Continuous Improvemen

t• Lead organizational continuous improvement initiatives

.• Facilitate root cause analysis and problem-solving activities

.• Promote data-driven decision-making through statistical analysis and KPI monitoring

.• Drive process optimization and operational excellence programs

.
APQP / PPAP Suppo

rt• Participate in PPAP development and customer qualification processe

s.• Lead activities related t

o:o PFMEA (Process Failure Mode and Effects Analysi

s)o Control Pla

nso Statistical Process Control (SP

C)o Core Tools implementati

on• Support new product introductions and customer approval

s.Document Control & Performance Manageme

nt• Lead the organization's document control syste

m.• Ensure procedures, work instructions, policies, and quality documents remain update

d.• Maintain Quality and IMS KPI

s.• Manage and monitor the organization's Balanced Scorecard (BSC

).• Prepare management reports and performance review

s.
Required Qualificati

onsEducation: Bachelor’s Degree in: Chemical Engineering, Industrial Engineering, Quality Engineering, Materials Engineering, Or related discipli

nesExperience: Minimum 3 years of experience in Quality Management within manufacturing or industrial environments. Experience in foundry, metal processing, wire & cable, extrusion, or heavy manufacturing operations preferred. Experience managing laboratory operations and testing programs. Experience leading integrated management systems and certification processes. Experience conducting internal and external audi

ts.
Certifications & Specialized Trai

ningPreferred certifications or training in: Quality Management Systems ISO Standards Implementation and Auditing Laboratory Management Continuous Improvement Methodologies Lean Manufacturing Six S

igma
Technical Know

ledgeQuality & Management Systems: ISO 9001, ISO 14001 ISO 45001 ISO 17025 IATF 16949 ISO

37001Quality Tools: Core Tools (APQP, PPAP, PFMEA, MSA, SPC), Statistical Analysis, Root Cause Analysis, Corrective and Preventive Actions (CAPA), Continuous Improvement Methodol

ogiesLaboratory: Physical and Chemical Testing, Metrology, Calibration Systems, Measurement Equipment Verification, Laboratory Quality Assu

ranceSoftware: Microsoft Excel (Advanced), Microsoft Office Suite, ERP Systems, Mi

nitab
Language Requir

ements• English: Native /

Fluent• Spanish: Ad

vanced

Ideal Candidate

ProfileWe are seeking a quality and management systems professional with strong experience in manufacturing environments who can lead laboratory operations, quality assurance, ISO certifications, continuous improvement initiatives, and organizational performance systems. The ideal candidate will combine technical expertise, auditing experience, leadership skills, and a strong customer-focused a