What are the responsibilities and job description for the Account Support Specialist position at Find Great People | FGP?
Summary:
Join a fast-paced team as a Account Support Specialist at an industrial company in Greenville, supporting customers and sales teams through order processing, account management, and customer service. This full-time onsite opportunity offers $20/hour, a Monday-Friday schedule, and is a permanent, Direct Hire position.
Responsibilities
- Provide professional customer support via phone and email.
- Process and manage customer orders accurately.
- Review purchase orders and resolve discrepancies.
- Coordinate with internal teams to ensure timely order fulfillment.
- Track shipments, obtain freight quotes, and manage delivery updates.
- Maintain customer accounts, records, and account setups.
- Process returns and related documentation.
- Support customers with order, invoice, and account inquiries.
Qualifications
- High school diploma required.
- 1-2 years of customer service, administrative, or order entry experience preferred.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency and typing skills (30 WPM preferred).
- Experience with order processing, freight, or ERP systems is a plus.
Compensation & Benefits
- $20/hour
- Health, dental, and vision benefits
- Paid time off and holidays
Schedule
- Monday-Friday, 8:00 AM - 5:00 PM
- Full-time, On-site
Salary : $20