Accounts Receivable Specialist

Job Summary: Under limited supervision, uses intermediate skills obtained through experience and training to collect funds and provide information in a timely fashion regarding expected revenue for assigned non-profit client organizations. Timely and accurately completes monthly billing and reporting functions and follows established procedures to perform routine tasks. Receives general guidance and direction to perform a variety of non-routine tasks with limited decision making responsibility. Some judgment is required to adapt procedures, processes and techniques to apply to more complex assignments. Resolves most questions and problems, and refers new or unusual issues to a higher level. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information

Essential Duties and Responsibilities: 

· Maintains up-to-date billing information necessary to properly bill counties, states and other funding sources.

· Carries out billing and reporting activities according to specific deadlines and client requirements.

· Enters cash receipts.

· Monitors customer account details for non payments, delayed payments and other irregularities.

· Conducts collection efforts including follow up and allocation of payments.

· Reconciles receivables and revenue accounts.

· Maintains accounts receivable customer files.

· Investigates and resolves customer queries.

· Processes adjustments.

· Courteously and professionally communicates with customers, funding sources, etc. via phone, email or mail while adhering to HIPAA guidelines.

· Regularly prepares work papers.

· Maintains currency in effective and efficient billing and collection techniques.

· Maintains regular and consistent attendance.

· Operates standard office equipment and uses required software applications.

· Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:

· Fundamental concepts, practices and procedures of Accounting and/or Accounts Receivable processing techniques.

· HIPAA guidelines and regulations.

Skill in:

· Operating standard office equipment and using required software applications, including Microsoft Office. High level of proficiency in basic excel functions is required.

· Operating accounting software applications. Prior experience using Financial Edge is preferred.

· Operating 10 key calculator and scanner.

Ability to:

· Partner with other functional areas to accomplish objectives.

· Generate bills and invoices with a strong attention to detail.

· Gather information, identify linkages and trends and apply findings to assignments.

· Prioritize and manage multiple priorities in a fast-paced, dynamically changing environment.

· Communicate effectively, both verbally and in writing.

· Work independently as well as collaboratively within a team environment.

· Provide a high level of customer service.

· Establish and maintain effective working relationships at all levels of the organization.

Educational/Previous Experience Requirements:

· Minimum Degree Required:

o High School Diploma

~and~

· At least 3 years of Accounts Receivable or general Accounting experience or any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

· Licenses/Certifications Required at Date of Hire:

o None

Working Conditions:

Hours: Normal business hours. Some additional hours may be required.

Travel Required: less than 10% within the local area may be required. Some regular and consistent onsite client work may be required. 

Working Environment: Climate controlled office environment during normal business hours.

Job Family: Internal Accounting Operations

Physical Requirements:

Last updated: December 2, 2021

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Signature: ________________________________________________ Date: __________________