Workshop Coordinator

Description

The Workshop Coordinator (WC) is responsible for work efforts related to federal benefit workshops, including advertising, enrolling participants, logistics and reporting. In performing the role duties, the candidate must manage multiple priorities and deadlines working with Network financial professionals, government agency managers and employees and GBE trainers.

Key Responsibilities

• Workshop promotion and fulfillment: The WC must have thorough knowledge of the GBE CRM/Marketing system and the workshop content in order to create compelling advertising to promote the workshop and ensure all workshops have an adequate number of government employees in attendance. Multiple workshops may be in the promotion phase at one time and the SWC is responsible for coordinating each promotion with the sponsoring professional.
• Training logistics: The WC is responsible for ensuring all aspects of in-person training workshops are in place, including location, signage, attendance sheets, room set-up and evaluation forms. Additionally, the SWC is responsible for ensuring all aspects of virtual trainings including electronic invitations, presentation materials, introduction of trainer and sponsor, final evaluations and data collection.
• The WC assists the SWC with maintenance of the CRM database and workshop marketing system. The system must retain relevance and effectiveness. The WC also assists with timely updates to all prospect lists stored in the database.
  
  

Requirements

• Bachelor's or other college degree, certification, or equivalent
• 3 years of experience working in a government benefit and education market
• 2 years of experience in customer service
• Essential Skills and Knowledge:
• Excellent interpersonal skills and effective communication abilities.
• Problem solving skills.
• Self-starter and proven ability to work remote.
• Ability to multi-task and manage multiple relationships and tasks at any one time.
• Proven ability to accept and implement change.
• Knowledge of CRM and marketing systems.
  
  

Physical Requirements

• Standing or sitting for extended periods of time in an office environment
• Working on a computer for extended periods of time
• Lifting up to 15 pounds