Teller II

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2588985

• How to apply:**Complete an Online Application at our website
  
  

www.capedcu.com for the specific job opportunity that interests you.

Resumes are not accepted in lieu of an application.

• Role:**The**Teller II**promotes member financial well-being through
  
  

engaging members in meaningful conversations to resolve financial

inquiries, enrich the member\'s experience and deepen their relationship

with the Credit Union. This position processes transactions, handles

cash, provides account maintenance and/or troubleshooting, assists with

new memberships and various account offerings, and educates members on

Credit Union products and services.

**Pay:**The pay for this position is**\$19.99 an hour.**

**Essential Functions & Responsibilities:**

• Assists members, guest members and potential members with their
  
  

account inquiries, performs cash and non-cash transactions and

Account Maintenance While Actively Listening To And Inquiring About

members needs with the objective of providing the ultimate member

experience and value-added solutions.

• Assists members and potential members with new credit union
  
  

memberships. Opens, closes, converts and/or maintains member\'s

accounts with the objective of enriching the member experience and

deepening their relationship with CapEd.

• Resolves complex member inquiries with a focus on our Brand Promise
  
  

while utilizing and adhering to company policies. Researches and

explores potential solutions to provide alternatives for members.

Follows escalation processes to direct members to appropriate team

member as needed.

• Balances cash, checks and completes daily transactions, account
  
  

maintenance with minimal errors.

• Maintains knowledge of all credit union products, services, and
  
  

promotions.

• Contributes to efficient Credit Union operations by performing other
  
  

job-related duties as assigned.