Demo

Customer Service Manager

Finance Factors Ltd
KONA, HI Full Time
POSTED ON 11/30/2025 CLOSED ON 2/8/2026

What are the responsibilities and job description for the Customer Service Manager position at Finance Factors Ltd?


 

 
IN BRANCH ONLY
 

Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai’i. 

Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. 


Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful.


Branch Hours: Monday – Thursday 8:30am – 4:30pm and Friday 8:30am – 5:30pm.


Sign on bonus of $1500


Minimum Requirements: 

  • Possess a High School Diploma (or equivalent). 

  • Prior customer service experience. 

  • Experience handling cash, as well as personal information. 

  • Possess basic computer skills. 

  • Pass a thorough background and credit check. 

 

Finance Factors is proud to be an Equal Opportunity Employer.  

 

Salary : $25 - $29

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Manager?

Sign up to receive alerts about other jobs on the Customer Service Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$48,993 - $69,972
Income Estimation: 
$78,735 - $141,028
Income Estimation: 
$71,803 - $100,202
Income Estimation: 
$84,384 - $140,971
Income Estimation: 
$54,055 - $80,653
Income Estimation: 
$37,836 - $49,026
Income Estimation: 
$78,735 - $141,028
Income Estimation: 
$71,803 - $100,202
Income Estimation: 
$54,055 - $80,653
Income Estimation: 
$90,994 - $125,727
Income Estimation: 
$41,848 - $53,341
Income Estimation: 
$78,735 - $141,028
Income Estimation: 
$71,803 - $100,202
Income Estimation: 
$54,055 - $80,653
Income Estimation: 
$90,994 - $125,727
Income Estimation: 
$34,871 - $42,777
Income Estimation: 
$78,735 - $141,028
Income Estimation: 
$40,370 - $51,870
Income Estimation: 
$44,241 - $58,982
Income Estimation: 
$90,994 - $125,727
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Finance Factors Ltd

  • Finance Factors Ltd Honolulu, HI
  • Facebook LinkedIn Email X Copy URL If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or... more
  • 3 Days Ago

  • Finance Factors Ltd Honolulu, HI
  • Passionate about Hawai‘i and helping people achieve their goals? When you join Finance Factors , you become part of a family-owned company with over 70 yea... more
  • 14 Days Ago


Not the job you're looking for? Here are some other Customer Service Manager jobs in the KONA, HI area that may be a better fit.

  • Hawaii Dental Service Honolulu, HI
  • POSITION SUMMARY Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides informatio... more
  • 1 Month Ago

  • NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Honolulu, HI
  • Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provi... more
  • 27 Days Ago

AI Assistant is available now!

Feel free to start your new journey!