Venue Transport Operations - FIFA World Cup 26™ | All Host Cities

Department: Tournament Time Role

Employment Type: Fixed Term Contract

Location: Multiple Host Cities

Description

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will be the first tournament to feature 48 teams and will be hosted across Canada, Mexico, and the USA. This expanded format creates unprecedented opportunities for participation and engagement across North America and globally. Join the workforce delivering this extraordinary event.

FIFA World Cup 26™ Skills Framework

• Accountability: Take ownership of responsibilities and decisions; learn from experience.
• Decision Making: Act decisively in critical situations and adapt to unforeseen challenges.
• Inclusivity: Collaborate across functions and influence through shared goals.
• Initiative: Work independently and drive outcomes with minimal supervision.
• Innovation: Develop creative and practical solutions.
• Leadership: Guide teams and partners to achieve operational success.
• Vision: Understand broader impact and contribute strategically.

Venue Transport & Mobility – Overview

The Venue Transport Operations team delivers transportation services for all FIFA client groups, including PMAs, Referees, VIP/VVIP/Legends, Workforce, Media, and stakeholders.

This evergreen posting supports multiple Venue Transport & Mobility roles across Host Cities, stadiums, hotels, training sites, airports/FBOs, depots, and the International Broadcast Center (IBC).

Roles Supported:

• IBC Transport Venue Coordinator (Dallas only & additional locations)
• Venue Transport Supervisor
• Venue Transport Parking Senior Coordinator (VAPP)
• Spectator Parking Coordinator (Miami)
• Training Site Venue Transport Supervisor (Miami)

Core Responsibilities (Across Roles)

• Support 24-hour venue transport operations and parking management.
• Enforce VAPP (Vehicle Access & Parking Permit) procedures and access controls.
• Coordinate with Security, Fleet, Bus Operations, suppliers, and Venue Management.
• Manage incidents and escalate issues during live operations.
• Supervise volunteers and contractors, ensuring clear briefings and shift coverage.
• Provide professional client-facing support to FIFA constituent groups.

Role-Specific Highlights

Venue Transport Supervisor

• Coordinate stadium transport operations with Stadium Operations and Security.
• Liaise with Bus and Fleet teams during live match operations.
• Manage transport desks, signage, traffic flows, and FF&E.
• Train and supervise operational staff and volunteers.

Venue Transport Senior Coordinator – Parking (VAPP)

• Deliver tournament-wide VAPP operations (digital & printed permits).
• Maintain permit databases, reporting, and scanning performance metrics.
• Align parking capacity with permit allocation.
• Manage PDAs, parking signage, help desk support, and issue resolution.

Training Site Venue Transport Supervisor

• Oversee transport plans and budgets for training sites and Team Base Camps.
• Integrate transport plans with security requirements.
• Conduct readiness exercises and support test events.

Spectator Parking Coordinator

• Develop parking allocation strategies for select Host Cities.
• Collaborate with JustPark and internal stakeholders.
• Track parking sales performance and support SOP development.

Locations

Roles may support operations in the following Host Cities (not all roles required in each city):

United States:

Atlanta, Boston, Dallas, Houston, Kansas City, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, Seattle

Mexico:

Guadalajara, Mexico City, Monterrey

Canada:

Toronto, Vancouver

Your Profile

Education

Bachelor’s degree in Transport Management, Logistics, Event Management, Business, or related field preferred. Equivalent professional experience accepted.

Experience

• Transport, mobility, logistics, fleet/bus, airport, hotel, or event operations experience.
• Client service or live operations background preferred.
• Experience supervising staff or volunteers advantageous.
• Ability to manage time-sensitive operations under pressure.
• Major event experience strongly preferred.

Languages

Fluent English required. Spanish and/or French strongly preferred. Additional languages are an asset.

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Visio, Project).
• Comfortable with planning tools and operational dashboards.
• Ability to learn tournament systems (e.g., TMM, IFES, fleet tracking tools).
• Experience with dispatching, scheduling, or CRM systems preferred.

About FIFA World Cup 26™

The FIFA World Cup 26™ will feature 48 teams and be hosted across Canada, Mexico, and the United States. This historic tournament will redefine global sporting excellence and create a once-in-a-generation event experience.

Now is your opportunity to be part of the team delivering this unforgettable tournament.