What are the responsibilities and job description for the Product Designer position at FieldFlō?
About FieldFlō
FieldFlō builds software for demolition, asbestos abatement, and environmental remediation contractors — some of the most complex, compliance-heavy work in construction. Our customers manage real-world workflows that span operations, compliance, documentation, and long job lifecycles, where decisions made in the field ripple through billing, client trust, and legal risk. Founded by subcontractors who lived the inefficiencies firsthand, we build what we wished had existed — and we're on a mission to make life easier for every specialty contractor we serve.
We're also building something rarer: a genuinely AI-native vertical SaaS company. AI isn't a feature shelf on top of the product — it's threaded through how our customers estimate, plan, schedule, and run their jobs, and it's threaded through how our team designs, ships, and operates. We're backed by Mainsail Partners and are entering a phase of accelerated growth. The next few quarters will define what AI-native vertical SaaS looks like for years.
The Opportunity
We're hiring a Product Designer who is unapologetically AI-native — both in how you do the work of design and in how comfortably you reason about AI as part of the product. You'll partner with our Lead Product Designer and the broader product team to shape how FieldFlō evolves — across the full product surface, with AI-augmented capabilities as one important part of that work, not the whole of it. If you want a design role where AI is woven through both the product you design and the way you work — at a company that actually means it — this is it.
What You'll Do
- Design end-to-end experiences across estimating, planning, field execution, and back-office workflows — including both AI-augmented and traditional product capabilities — translating messy real-world inputs (drawings, surveys, photos, voice, forms) into clear, opinionated interfaces.
- Improve clarity, defaults, and information hierarchy across the broader product surface — onboarding, navigation, settings, and workflows that don't involve AI at all. The product needs both kinds of design work and you'll do both.
- Make foundational design decisions about how AI surfaces in the product where it does appear: how suggestions are presented, how confidence and uncertainty are communicated, how users accept, reject, or refine assistance, and where humans must stay in the loop.
- Partner closely with Product and Engineering early in the process — not just refining solutions late, but helping shape what gets built and why.
- Bring clarity and consistency to workflows that are currently complex or fragmented, with strong systems thinking across roles (field → office → finance) and long job lifecycles.
- Use Claude heavily across your day-to-day design workflow — prototyping, design execution, research synthesis, and engineering handoffs. We expect you'll be visibly more productive because of it.
- Help establish foundational design patterns — for AI-augmented features and for the broader product surface alike — that future designers can build on.
What You Bring (Required)
- 3–5 years of experience designing complex digital products, with at least 2 years in B2B SaaS (ideally workflow-heavy, operational, or compliance-driven software).
- Heavy hands-on use of Claude — or equivalent tools — for prototyping, design execution, research synthesis, and engineering handoffs. If you're not on Claude today, you should be ready to make it your daily driver here. Concrete examples expected of how you use AI tools in your actual design workflow today.
- A portfolio of shipped product design work you can walk through in detail — including at least one example of designing for systems with AI/probabilistic components, multi-role workflows, or significant real-world complexity.
- Strong systems thinking — able to reason across flows, states, edge cases, and roles.
- A high-ownership, fast-moving operating style — you think in hours and days, not weeks and quarters, and bring momentum to everything you touch.
- The ability to make and defend independent design decisions with clear product rationale.
- Comfort working in ambiguous problem spaces and shaping clarity from incomplete inputs.
Nice to Have (Preferred)
- Experience in vertical SaaS, especially construction, field service, or other operationally complex industries.
- Experience designing AI/ML product features — recommendations, intelligent automation, document extraction, copilots, or similar.
- Experience designing for multi-role workflows that span field, office, and finance personas.
- Familiarity with specialty subcontracting — demolition, abatement, environmental remediation, or adjacent trades.
- Experience as the second or third designer in a growing org.
Who Will Thrive Here
- People with a strong bias to action who would rather ship something good today than something perfect next month.
- People who take a problem and run with it — minimal hand-holding, lots of judgment.
- People who treat AI as a first-class teammate in their design practice, not an occasional helper.
- People who get genuinely excited about a domain most software ignores, and want to build something category-defining inside it.
- People who want to build their career and portfolio on outsized impact and visible work.
Compensation & Benefits
$120,000 – $140,000 OTE
Health, Dental & Vision Insurance
Flexible time off paid holidays
401(k)
Internet and cell phone stipend
Hybrid or remote with periodic team gatherings
Professional development & AI tooling stipend
Top-tier hardware and software stack
Final compensation will be based on the candidate's experience, qualifications, and geographic market.
Life at FieldFlō
We were built by contractors, for contractors — and that shapes the way we work. We're a small, focused team that moves fast, ships real solutions, and genuinely cares about the people our software serves. We value direct communication, a strong work ethic, and the kind of ownership mindset that doesn't wait to be asked.
The Product team operates with high autonomy — you'll set your own priorities, own your outcomes end-to-end, and have a direct line to leadership on what's working and what's not.
How to Apply
We'd love to hear from you. Submit your resume, a brief note on why this role is a fit, a link to your portfolio, and one piece of work — ideally an AI-augmented experience — you've designed that you're proud of to:
Equal Opportunity Employer
FieldFlō is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.