What are the responsibilities and job description for the Digital Content Creator position at Fidelity TalentSource?
🚀 Now Hiring: Associate Digital Content Creator
📍 Primary Location: Covington, KY
📍 Additional Locations: Albuquerque, NM | Merrimack, NH | Smithfield, RI
📅 Hybrid Schedule (through 8/31/2026)
🏢 *Covington, KY, Albuquerque, NM, and Merrimack, NH locations will transition to 100% onsite beginning 9/1/2026.
💼 Contract Opportunity via Fidelity TalentSource
❌ No C2C or Third-Party Submissions
Join Fidelity's Digital Content Management & Solutions (DCMS) team and help create the content that empowers Workplace Investing associates to deliver exceptional service experiences. We're seeking a talented Digital Content Creator with strong writing, editing, and content management expertise to develop clear, accurate, and engaging internal process and product content.
What You'll Do
✅ Write, edit, and publish digital content using modern content management tools
✅ Create concise, user-friendly content for a diverse audience of internal associates
✅ Conduct quality reviews to ensure compliance with content standards and style guides
✅ Partner with business stakeholders to clarify requirements, prioritize work, and obtain approvals
✅ Manage multiple initiatives in a fast-paced, high-volume environment
✅ Support content transformation and automation efforts that improve content delivery and consumption
What We're Looking For
✔3-5 years of experience
✔Experience writing, editing, and publishing digital content
✔ Background in benefits administration, outsourcing administration, and/or financial services
✔ Knowledge of Workplace Investing products and services preferred
✔ Strong business and technical writing skills
✔ Proficiency with Microsoft Office Suite
✔ Excellent communication, collaboration, and organizational skills
✔ Ability to balance quality, accuracy, and speed in a deadline-driven environment
✔ Bachelor's Degree preferred
The Value You'll Deliver
• Create timely, high-quality content that supports key business objectives
• Improve associate effectiveness through clear, easy-to-use information
• Understand and manage the downstream impacts of content changes
• Drive awareness of how content supports business performance and client outcomes
• Help modernize content management through process improvements and automation
About the Team
The Digital Content Management & Solutions (DCMS) team consists of 50 content professionals across the U.S. and India. Together, they provide timely, relevant, and easy-to-use content that helps Workplace Investing associates deliver exceptional experiences for clients, advisors, and participants.
📩 Interested? Apply today and help shape the future of content delivery at Fidelity.
#Hiring #DigitalContentCreator #ContentManagement #TechnicalWriting #WorkplaceInvesting #FinancialServices #FidelityTalentSource #ContractOpportunity #CovingtonKY #AlbuquerqueNM #MerrimackNH #SmithfieldRI #NowHiring #TalentAcquisition