What are the responsibilities and job description for the Vice President, Software Engineering - Contact Center Platform position at Fidelity Investments?
Job Description:Vice President of Engineering ? Contact Center Platform Note: Fidelity will not provide sponsorship for this role. The Role The Enterprise Contact Center Technology organization is seeking a Vice President of Engineering to lead the vision, strategy, and execution of Fidelity?s next-generation, omni-channel contact center platform. This platform is a critical enterprise capability, built primarily on open-source technologies to reduce commercial dependency while maximizing scalab