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Director, Software Engineering- Contact Center Platform

Fidelity Investments
Fidelity Investments Salary
Durham, NC Full Time
POSTED ON 5/18/2026
AVAILABLE BEFORE 7/17/2026
Job Description:Director of Engineering ? Contact Center Platform Note: Fidelity will not provide sponsorship for this role. The Role The Enterprise Contact Center Technology team is seeking a Director of Engineering to lead the strategy, architecture, and delivery of our next-generation, omni-channel contact center platform. This platform is built primarily on open-source technologies, minimizing reliance on commercial software while enabling scalability, resilience, and rapid innovation across

Salary.com Estimation for Director, Software Engineering- Contact Center Platform in Durham, NC
$183,136 to $233,101
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