What are the responsibilities and job description for the Manufacturing Customer Service Representative (Order Entry) position at Fiber Bond?
Responsible for providing effective customer service for all customers by using excellent knowledge of company products, as well as communicating effectively with co-workers throughout the organization.
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Accurately processes customer orders/changes/returns according to established department policies and procedures. Data Entry - Invoicing
Works closely with credit department, production, sales and product development to meet and exceed customers' service expectations. Assist Sales Team as needed.
Work environment:
- Office
Work Remotely
- No
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of Data Entry experience do you have?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $19 - $22