What are the responsibilities and job description for the Client Service Associate - Entry Level position at FI Incorporated?
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Position Description
We are a community-focused agency that develops in-person outreach strategies for nonprofits and mission-driven organizations. Our mission is to build meaningful connections that strengthen communities and support the impact of our partners. We are seeking a motivated Client Service Associate to join our team and provide exceptional support to our clients and community partners.
This is an entry-level position with paid training, ideal for individuals eager to start a career in client relations, communications, or business support. No prior experience is required — just professionalism, reliability, and a desire to learn and grow.
Key Responsibilities
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Serve as the main point of contact for clients and partners, responding to inquiries and providing guidance with professionalism and care.
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Maintain accurate client records, manage follow-ups, and ensure timely communication.
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Support leadership in coordinating client activities, programs, and initiatives.
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Assist in identifying ways to improve client satisfaction and strengthen relationships.
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Prepare materials, reports, and communications to support internal and external engagement.
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Uphold company standards of integrity, teamwork, and excellent client service.
Qualifications
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Strong verbal and written communication skills.
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Professional, friendly, and solution-oriented approach to client interactions.
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Highly organized, dependable, and attentive to detail.
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Able to manage multiple priorities and work collaboratively in a team environment.
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Bachelor’s degree preferred but not required.
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No prior experience necessary — full training provided.
What We Offer
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Paid training and mentorship to help you develop professional skills.
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Full-time schedule with opportunities for career advancement.
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Performance-based recognition and rewards.
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Supportive team environment that emphasizes growth, collaboration, and professional development.
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Salary : $40,000 - $55,000