Immediate Access to Care Program Manager - Chicago

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC’s comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.

Essential Duties:

· Provide direct oversight and clinical leadership of the Immediate Access to Care Department at 310 W. Chicago and Wabash location

· Review, approve, and sign clinical assessments, intake documentation, and ensure all required admission forms are scanned and labeled appropriately

· Conduct regular chart reviews to ensure completeness, clinical accuracy, and regulatory compliance for all patient records and assessment documentation.

· Ensure compliance with state and federal methadone treatment regulations, including documentation required by the Illinois Department of Human Services (IDHS), Division of Behavioral Health and Recovery (DBHR), and SAMHSA.

· Monitor department performance metrics related to access to care, timeliness of assessments, documentation quality, and outcome measures.

· Oversee staff scheduling, performance evaluations, coaching, and professional development.

· Ensure staff remain current with best practices in clinical assessment, documentation standards, level-of-care criteria, and regulatory requirements.

· Assist as backup to assessors or other IAC roles as needed and appropriate.

Schedule: Monday - Friday (7:00a - 3:30p)

Start Date: ASAP

Pay Rate: $60,000 - $65,000 annually 

Work Locations:

310 W. Chicago Ave., Chicago

2630 S. Wabash Ave., Chicago

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.

Education and/or Experience: Staff member will have an excellent working knowledge of program development concepts, ASAM clinical guidelines, DHS/DBHR contractual language and deliverable expectations, Joint Commission standards, and SAMHSA rules, regulations and guidelines is preferred. Two years of management experience in behavioral health, preferably in an outpatient setting is preferred.

Certificates, Licenses, Registrations: IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC) required.

Family Guidance Centers Inc. offers opportunities for individuals with an interest in behavioral health. Our organization provides a comprehensive benefit package for full time employment that includes:

• Health Insurance
• Dental 
• Vision
• Life Insurance,
• EAP 
• 401k pension plan
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package