CAPS Peer Coach (Student Position)

CAPS Peer Engagement Coach (Student Position)

Big Rapids, MI

CAPS- Career & Professional Success

$13.73

A Peer Coach is a student guide for new students at Ferris State University. Peer Engagement Coaches communicate regularly with students through texts, emails, phone calls, and in-person meetings to provide guidance, encouragement, and important campus information. In addition to one-on-one support, coaches promote campus resources and events, facilitate study tables and first-year programs, and help create a welcoming, supportive environment for new students.

Be an active and engaged student leader who participates on campus

Be in good academic standing with a minimum GPA of 2.5

Be available to commit from approximately August 1 through May 5

Demonstrate the ability to build positive relationships with students from diverse backgrounds

Have a strong desire to help students achieve personal, academic, and career goals

Possess strong communication and interpersonal skills

Provide a supportive and caring connection for assigned students

Be dependable, professional, and respectful of confidentiality

Be willing to participate in training and program responsibilities

Adhere to the policies and procedures of Ferris State, Career and Professional Success and the Peer Engagement Coach program

Establish and maintain appropriate conduct with assigned students

Act as a positive role model and provide a supportive and caring connection for assigned students

As an individual who is responsible for driving on behalf of the university, a driving record check will be run pursuant to university policies. The individual will be required to sign an authorization to run a criminal history background and driving record check.

Support students through frequent and creative outreach including texts, calls, emails, surveys, and meet-ups

Actively learn and stay informed about campus resources and online tools so you can confidently guide students to the services that best support their success

Help students develop the skills needed to succeed academically and personally

Assist students with basic academic support

Connect caseload students with basic needs resources

Use training to ask thoughtful questions that help identify student barriers and guide them to appropriate resources

Encourage students to stay motivated, attend activities, get involved on campus, build friendships, and set personal goals

Provide information for first year students of important dates and campus events through the First Year Newsletter and Ferris360 group

Engage in campus events and promote student attendance

Host and coordinate study tables and other academic focused events

Plan, implement, and evaluate first year events, including tasks such as room reservations, catering, advertising, purchasing supplies, event setup, staffing events, and coordinating volunteers. Event setup may involve transporting University property in a personal vehicle

Accurately document student interactions and program information in Navigate

Utilize Excel to organize student information and record engagement

9

Resume/ Class Schedule

May 1, 2026

Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.