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Secretary Level 2 - Academic Literacies Center

Ferris State University College of Business
Big Rapids, MI Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 11/15/2026
Apply now Job no: 498353

Work type: Staff

Location: Big Rapids, MI 49307

Categories: Staff, Clerical

Position Title: Secretary Level 2 - Academic Literacies Center Location: Big Rapids (Main Campus) Department:

43200 - Academic Support Cntr

Advertised Salary: $18.45; Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement Benefits:

Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.

Clerical Tech Association (CTA)

FLSA: Non-Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: Clerical-Technical Association (MEA-NEA) Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: Provide basic, routine secretarial support by performing a combination of receptionist, bookkeeping, and clerical duties.

The anticipated start date for this position is November 2026. However, this is an estimated date. Position Type: Staff Required Education: Satisfactory completion of two years of college or equivalent.

The listed requirements represent the knowledge, skills, and/or abilities required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Equivalency for education: Two years of full-time, related work experience equals one year of education. Required Work Experience: Two years of full-time secretarial work experience, including bookkeeping, supervisory responsibility, and public contact. Two years part-time is equivalent to one year full-time. Required Licenses and Certifications: Physical Demands:

  • Office Environment
  • Carrying
  • Reaching
  • Sitting
  • Twisting
  • Pulling/Pushing
  • Repetitive movement
  • Standing

Additional Education/Experiences to be Considered: Proficient in the use of an electronic student records system.

Proficient in online scheduling systems (i.e., Navigate).

Proficient with software applications, including Microsoft Office (Word, Excel, PowerPoint, Access).

Bookkeeping Skills And Experience With Banner And Concur.

Experience with payroll software (i.e., Time Clock Plus). Essential Duties/Responsibilities: Perform any/all duties as defined in the Secretary Level 1 & 2 position descriptions.

Support the Director of Tutoring and SLA.

Independently answer routine correspondence and draft non-routine correspondence for the supervisor's review and approval.

Answer or refer inquiries from students, faculty, staff, and the general public regarding established policies and procedures.

Research information to support incoming and outgoing communications.

Prepare and maintain documents such as correspondence, memos, and reports using word processing, spreadsheet, database, and file management software.

Input, retrieve, download, and output information utilizing a computer to access various software programs and systems.

Establish and maintain filing and record-keeping systems.

Interview, recommend for hire, train, and direct student office employees.

Coordinate special department functions and activities, including meetings, conferences, workshops, seminars, and retreats, by scheduling facilities, preparing agendas, and arranging services and equipment.

Monitor department budgets.

Carries out responsibilities in accordance with university policies and applicable laws.

Responsible for maintaining confidentiality of information pursuant to university policies and/or state or federal laws.

Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.

Support, promote, and develop university student enrollment and retention initiatives.

Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Skills and Abilities: Operate a variety of office machines and equipment, such as computers, facsimile machines, multi-line telephones, copiers, and calculators, including making minor adjustments (requires some mechanical aptitude).

Use computer software such as word processing, spreadsheets, and databases.

Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.

Perform basic mathematical operations with accuracy.

Input, retrieve, download, merge, and output information from software programs and systems.

Plan, organize, and make sound judgments and decisions.

Communicate effectively with a variety of students, faculty, staff, and visitors in diverse situations.

Interpret students' problems and direct students to the proper resource.

Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences. Required Documents:

  • Cover Letter
  • Resume
  • Unofficial Transcript 1

Optional Documents: Special Instructions to Applicants: Applicants who have completed college coursework or attained a degree must attach a copy of an unofficial transcript. Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalists will be required to submit an official transcript. Initial Application Review Date:

November 2, 2026 Open Until Position is Filled?: Yes Posting Close Date:

EEO Statement: Ferris State University, an Equal Opportunity employer, is committed to cultivating an environment of belonging that values, respects, supports, and celebrates individual similarities and differences within its community, allowing students, faculty, and staff to thrive authentically. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. Click here to learn more about working at FSU.

Advertised: 16 Oct 2026 Eastern Daylight Time

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Salary : $18

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