Administrative Assistant & Office Manager

Position Summary

This role provides administrative support to the CEO, manages day-to-day office operations, and supports basic marketing execution, including social media management. It combines three related functions — administrative support, office management, and marketing support — into one accountable seat, reducing coordination overhead and freeing up the CEO's time for higher-value work. The right hire is organized, dependable, and comfortable owning tasks and follow-through with minimal oversight.

Core Responsibilities

Administrative Support to the CEO

• Own and proactively manage the CEO's calendar, travel, and meeting logistics — anticipate conflicts before they occur, not after.
• Triage and draft responses to CEO correspondence (email, mail, and internal requests); flag only what genuinely requires his judgment.
• Prepare, format, and proofread business updates, internal memos, and external correspondence to a polished, error-free standard.
• Coordinate cross-functional meetings with Ferche leadership and Hoffmann Family of Companies stakeholders, including agendas and follow-up tracking.
• Manage confidential information (HR and personnel records, company documents) with discretion and sound judgment.
  
  

Office Management

• Own day-to-day office operations at the Rice, MN facility: supplies, vendor relationships, equipment, and facilities issues —resolved without escalation to the CEO whenever possible.
• Manage front-office coverage, visitor experience, and general company inquiries.
• Plan and execute internal events, employee recognition activities (e.g., anniversary and milestone celebrations), and company meetings.
• Maintain office administrative systems (filing, records retention, supply budgets) and identify opportunities to streamline them.
  
  

Marketing & Communications Support

• Execute Ferche's social media calendar — content creation, scheduling, and posting across company platforms.
• Support new product launches, sales collateral, and marketing one-pagers in coordination with the sales and leadership team.
• Maintain brand consistency (logo usage, color, typography) across all internal and external materials per company brand standards.
• Draft internal communications, newsletters, and announcements on behalf of the CEO.
• Track basic engagement metrics on marketing activity and report results — not just activity, but what's working.
  
  

Documentation & Correspondence

• Draft, format, and finalize letters, memos, policy documents, and reports as directed by the CEO.
• Maintain templates and document standards so materials produced by any team member are consistent.
• Support HR and operational documentation (handbooks, policy updates, incentive plan materials) in coordination with HRand Finance.
  
  

Required Qualifications & Skills

Experience & Education

• 2–4 years in an Administrative Assistant, Office Manager, or equivalent hybrid administrative/marketing role, ideally in a manufacturing or industrial environment.
• Associate's or equivalent experience.
  
  

Technical Skills

• Advanced Microsoft Office proficiency — Word, Excel, PowerPoint, Outlook — including mail merge, formatting complex documents, and building presentation decks.
• Working knowledge of social media platforms (Facebook, Instagram, LinkedIn) and basic content/design tools (Canva or similar).
• Comfortable learning company-specific tools (ERP, quoting systems, HR/payroll platforms) as needed.
  
  

Core Competencies

• Excellent written communication — this role drafts on the CEO's behalf and must match his voice and standards.
• High discretion and judgment with confidential and sensitive information.
• Strong prioritization skills — able to triage competing demands from the CEO, office operations, and marketing without dropping any.
• Self-directed and comfortable owning outcomes with minimal oversight once expectations are set.
  
  

Compensation

$50,000–$55,000 annually, based on experience, plus a full benefits package

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