What are the responsibilities and job description for the Inside Sales Representative position at Feralloy Corporation?
Join a team where customer relationships, product knowledge, and service excellence come together.
Feralloy Corporation is one of the nation’s leading high-volume steel processing companies. From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers.
We’re currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service.
If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you!
· Build and maintain strong professional relationships with customers through responsive, reliable service
· Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
· Interpret customer material applications and relay internal needs using AS400 and Salesforce™
· Maintain updated and accurate customer data in the AS400 system
· Support customer satisfaction through clear communication, inventory coordination, and timely delivery
· Understand our division’s capabilities to make informed, quality-driven decisions
· Effectively respond to urgent customer needs and changing priorities
· Make proactive cold calls to help generate new business
· Manage contract accounts and inventory programs with precision and organization
· Proficient in AS400, Microsoft Word, Excel, and Outlook
· Strong verbal and written communication skills
· Excellent phone etiquette, organizational skills, and problem-solving ability
· Ability to manage multiple tasks in a fast-paced environment
· Detail-oriented, dependable, and a team player
Education & Experience
· High school diploma or GED required
· 2–5 years of experience in steel or industrial sales preferred
Additional Skills
· Ability to explain and present information clearly in both one-on-one and group settings
· Basic math and data analysis skills
· Knowledge of steel terminology and product grades is a plus
Benefits:
· 401(k)
· Dental insurance
· Health insurance
· Paid time off
· Referral program
· Vision insurance
Pay: $55,000.00 - $60,000.00 per hour
Work Location: In person
Salary : $55,000 - $60,000