High School Receptionist

Position Title: School Receptionist-High School

Last Updated: April 2026

Reports To:     High School Assistant Principal

Status:            12 month, Permanent Full-time, hourly, non-exempt                               

Schedule:       Calendar Year; Monday through Friday, Hours as assigned (School year hours 7:20 am – 4 pm); required 30 minute daily lunch     

Benefits:         Full benefit eligibility

Growth & Evaluation: Fellowship Christian School believes that a growth mindset is imperative to the educational experience. To underscore that belief, we separate growth and evaluation in order to encourage authentic growth and provide accurate feedback on employment expectations. Our Essential Expectations provide the foundational aspects we require to work at FCS. Our Characteristics of Professional Excellence / Core Values establish aspirational and attainable attributes that all employees should pursue in their professional growth while at Fellowship.

Summary Description: The High School Receptionist contributes to the day-to-day operation of the school by prompt and courteous handling of all inquiries originating in the front office of the school.

Essential Functions:

• Answer incoming phone calls in a pleasant, informed manner for the purpose of providing and creating a good image and first impression of the school

• Greet all incoming students, families, and guests respectfully and professionally, determining their needs, checking scheduled appointments, and directing them to the proper person

• Provide general information and directions to our school community and general public

• Check voice mail messages left in school’s general mailbox on routine basis and distribute accordingly to appropriate personnel.

• Receive and distribute mail, and deliveries to recipient(s)

• Be knowledgeable and current on school activities, programs, and events

• Select appropriate channels for resolving concerns or problems as situations present themselves

• Require all visitors to check in on Visitu and provide appropriate passes and badges

• Check students in and out-issue passes and monitor requests for early dismissals

• Assist in all aspects of maintaining a professional front office, including but not limited to fielding and directing incoming calls to the appropriate staff member in a timely and professional manner, filing, copying, scanning of sensitive information

• Develop a positive, welcoming, and caring climate in the front office for parents and students

• Exercise responsibility for student management in the areas adjacent to the front office

• Train, supervise, and coordinate the efforts of the student office aides

• Oversee students in Health Clinic when School Nurse is not present or away from clinic

• Copy and organize materials for HS administration

• Maintain the School’s lost and found

• Prepare routine correspondence, reports, records and other office documents

• Provide general office duties when requested such as copying, filing, scanning and shredding

• Complete certificate of school enrollment and have notarized by school notary for students needing work and driver permits

• Post outgoing mail

• Operate postage meter, and scale and replenish postage as necessary

• Crosstrain with attendance to assist when needed

• Make necessary Public Address (PA) announcements as needed (general, security, weather)

• Maintain Marquis board for daily communication

• Maintain HS Digital Display Board communication

• Prepare morning announcements for students to read. Post announcements on digital boards and in google classrooms

• Maintain all information strips located between the restrooms on each floor (3 total).

• Secure the high school front office at the end of the school day

• In the mornings make sure the front conference room and waiting area are presentable

• Assist with all safety drills including fire, severe weather, and internal security drills

• Attend all school staff meetings

• Monitor gate(s), admitting entrance through gate screen

• Check Ready Sub each day and prepare sub folders for substitute teachers.

• Assist Sub-Coordinator in maintaining subfolders folders with current rosters

Additional Responsibilities:

• Have a personal relationship with Jesus Christ
• Sign the Fellowship Christian School Statement of Faith
• Acknowledge and understand Fellowship Christian School’s Mission Statement
• Be a Christ follower whose relationship is defined by having received Christ as Savior and a pursuit of spiritual growth
• Wear proper attire, consistent with school’s dress code at all times and to maintain positive attitude and appearance in accordance with school standards
• Report inappropriate behavior to School Administration to maintain a safe learning environment
• Make a constructive effort to protect all students from conduct detriment to learning, health or safety
• Abide by and comply with all school policies and regulations
• Other duties as requested or assigned per the High School Principal or Head of School

Qualifications: 

• High School diploma required
• Training and experience that are considered relevant
• Three years of similar experience, preferably with experience in academic environment
• Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors
• A courteous and pleasing personality
• Must be able to work intuitively and independently 
• Strong organizational skills for multi-tasking and prioritizing responsibilities
• Demonstrated writing and oral communication skills
• Ability to establish and maintain satisfactory working relationships with other employees, students, parents and the general public
• Must work effectively with colleagues, faculty and students by practicing respect for deadlines, collaborative problem solving and honest communication
• Must possess sensitivity to confidential information and hold a high standard of integrity
• Ability to remain calm, composed and flexible within a busy and demanding environment
• Solid working knowledge of Microsoft Office Suite, (Word, Excel, OneNote, Power Point), Google Drive, Internet; knowledge of RenWeb a plus
• Must have the ability to work in a school environment by successfully passing the school mandated background check process and Ministry Safe training
• Positive appearance, attitude and presentation with a strict sense of confidentiality 
• Regular and consistent attendance and punctuality is required and a condition of employment
• Must have a valid state's drivers license

Physical Qualifications:

• Regularly required to listen, physically direct, and speak

• Position requiring mobility, including bending, lifting (up to 25 lbs.), pushing, walking
• Use of hands and fingers to manipulate office equipment, handle, or feel and reach with hands and arms
• Specific vision abilities required including close vision, distant vision, color vision and depth perception
• Must be capable of standing and/or sitting at a computer for extended periods of time, be capable of repetitive movements of wrists, hands and fingers
• Must be capable of occasionally carrying and moving small objects                   

Working Environment:

• The work environment is usually moderately quiet; however, variations in noise level may occur when employee attends school functions such as assemblies and other events
• The environment may be stressful and hectic at times with frequent interruptions, multiple distractions, and changing priorities
• This position is primarily an administrative position performing duties in a typical office setting and thus is exposed to minimal adverse working conditions

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  This job description reflects administration’s assignment of essential functions; and nothing in this herein restricts administration’s right to assign or reassign duties and responsibilities to this job at any time.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis.