What are the responsibilities and job description for the Office Administrator position at Feistritzer Heating & Air Conditioning?
We’re a growing trades company in Danville, KY, specializing in electrical, plumbing, and HVAC. We’re looking for an office administrator who thrives in a fast-paced environment and enjoys keeping things running smoothly behind the scenes.
You’ll play a key role in coordinating technicians, managing schedules, assisting customers, and maintaining the systems that keep our business organized and efficient. Service Titan experience a plus!!!
What You’ll Do
Customer Service & Scheduling
- Answer incoming phone calls and assist customers with professionalism and care
- Schedule and dispatch technicians to job sites efficiently
- Manage and update our field service management system
- Handle customer inquiries, follow-ups, and maintenance scheduling
Office Administration
- Maintain service contracts and schedule annual maintenance visits
- Coordinate employee performance reviews and HR documentation
- Order and track office supplies and employee apparel
- Support general administrative tasks to keep the office running smoothly
Billing & Collections
- Review and follow up on past due invoices
- Record payments and support bookkeeping tasks
Vendor & Inventory Coordination
- Communicate with vendors and suppliers to order and track materials
- Assist in maintaining accurate inventory and delivery records
What We’re Looking For
- 2 years of office admin, dispatching, or customer service experience (preferably in the trades or service industry)
- Excellent communication and organizational skills
- Proficient with computers and scheduling software (experience with ServiceTitan, Housecall Pro, or Jobber is a plus)
- Strong attention to detail and ability to multitask
- Reliable, self-motivated, and a team player
Benefits & Compensation
Pay: $20–$25 per hour (based on experience)
Benefits:
- 100% company-paid health, dental, vision, and life insurance
- 401(k) with company match
- 8 paid holidays
- Supportive, team-oriented work environment
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $25