Systems Administrator

Your Role:
Serve as the Systems Administrator for Feed My Starving Children (FMSC). Support our mission to feed children worldwide by ensuring the reliability, security, and efficiency of FMSC’s technology infrastructure. Focus on Microsoft-centric systems (M365, Entra ID, Azure), hybrid endpoint management, and IT security. Provide escalation support and mentorship to IT Support Analysts.

Pay, Schedule, & Benefits:

• The anticipated starting pay range is $79,000 - $85,000. This compensation range considers a number of factors, including a candidate's qualifications, skills, competencies and experiences, as well as internal equity.
• This is a full-time, exempt (salaried) position. Typical work schedule is Monday–Friday, 8am–4:30pm. Occasional nights and weekends may be required for upgrades or incident response. 
• Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits.

What You’ll Do:

• Work in close partnership with managed service providers to coordinate and accelerate IT initiatives. Ensure seamless collaboration and leverage external expertise while leading and managing internal change efforts at FMSC.
• Administer and improve Microsoft 365 and Azure environments, including management of productivity application best-practices, access controls, third-party SaaS integration, license optimization, and security settings.
• Manage endpoint devices using Intune (Windows) and JAMF (iOS), including provisioning, updates, compliance, and troubleshooting.
• Collaborate with departments to onboard, consolidate, and optimize third-party SaaS platforms. Apply platform management best practices to ensure secure, efficient, and scalable adoption.
• Serve as escalation point for complex technical support issues, document solutions, and mentor Tier 1-2 IT Support team.
• Provide tier 1-2 network support, troubleshoot connectivity issues, and work with networking managed service providers.
• Monitor and triage security alerts, respond to incidents, and enforce IT policies in collaboration with managed security providers.
• Support ERP (Epicor Kinetic) and other business applications, including user access, troubleshooting, and integrations.
• Actively identify opportunities for continuous improvement and participate in IT projects.
• Perform other duties as assigned.

Your Qualifications:

• Commitment to support, promote, and authentically communicate FMSC’s Christian mission and goals.
• Bachelor’s degree in Information Technology, Computer Science, or related field. In lieu of degree, equivalent work experience considered.
• 5–8 years of hands-on experience in IT systems administration, managing on-premises and cloud environments.
• Demonstrated ability to work collaboratively with managed service providers and contractors.
• Strong proficiency in Microsoft 365 administration, Azure Active Directory (Entra ID), endpoint management tools (Intune, JAMF), and Azure infrastructure.
• Experience with Windows Server administration, virtualization, and basic networking (Fortinet and Ubiquiti).
• Experience implementing security measures, responding to incidents, and following best practices.
• Experience supporting manufacturing ERP and business applications (Epicor Kinetic preferred).
• Excellent problem-solving, communication, and mentoring skills.
• Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Administrator Associate, CompTIA Network /Security , or JAMF Certified Admin are advantageous.

Your Team:

• Work location is Coon Rapids, MN. Position will have a flexible/hybrid work schedule that allows for both office and remote work.
• Reports to IT Director.

FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values.

FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.

Salary : $79,000 - $85,000