What are the responsibilities and job description for the Site Reliability Engineer position at FEDRUS GLOBAL LLC?
Core Role Summary
Support-focused Site Reliability Engineer responsible for leading major incident response across cloud, on-premises, and enterprise POS environments. Owns incident command, root cause analysis, production troubleshooting, observability improvements, and reliability initiatives while partnering closely with engineering teams. This role includes hands-on engineering, travel to store locations, and participation in an on-call rotation.
Must Have Skills
Must Have:
• Major Incident Management (Incident Commander/Bridge Lead)
• Root Cause Analysis (5 Whys, Fishbone, Timeline Reconstruction)
• Production Support & Troubleshooting
• Dynatrace or Enterprise Observability Tools
• Linux
• Bash or Python Scripting
• Kubernetes
• Azure or Google Cloud Platform
Nice to Have:
• Point of Sale (POS) Systems
• Docker
• Azure Monitor
• Jira
Agile Development
• Site Reliability Engineering
SLI/SLO Management
• Enterprise Production Operations
Salary : $50 - $52