What are the responsibilities and job description for the Document Imaging specialist position at FedPoint?
FedPoint is looking for a detail-oriented, highly organized Document Imaging Specialist to join our team on a temporary basis through January 2026. In this role, you’ll be essential to the smooth flow of operations by reviewing, identifying, and routing incoming documents, emails, faxes, and scans. You’ll also provide data entry support and help ensure accuracy across multiple systems and lines of business.
What You’ll Do
Review and distribute incoming communications (mail, email, faxes)
Identify document type, work type, and enrollee information
Enter data into internal systems with speed and accuracy
Route misdirected items and collaborate with various operational teams
Monitor document volume and escalate system issues as needed
What You Bring
Schedule: Monday - Friday In person until fully trained, then HYBRID 2 days per week in the office - 40 hours per week - (Start times can be flexible 5am-9am)
Temporary role will last through January 2026
What You’ll Do
Review and distribute incoming communications (mail, email, faxes)
Identify document type, work type, and enrollee information
Enter data into internal systems with speed and accuracy
Route misdirected items and collaborate with various operational teams
Monitor document volume and escalate system issues as needed
What You Bring
- 2 years of experience in insurance operations (preferred)
- Strong data entry and organizational skills
- Familiarity with MS Excel, Word, and SharePoint (preferred)
- Ability to prioritize, multitask, and meet deadlines
- Great communication and problem-solving skills
- A collaborative mindset and self-starter attitude
Schedule: Monday - Friday In person until fully trained, then HYBRID 2 days per week in the office - 40 hours per week - (Start times can be flexible 5am-9am)
Temporary role will last through January 2026