HRIS Business Advisor/HRIS Specialist (Multi-level)

BA226: HRIS Business Advisor

Job Profile Summary

Develop process improvements and upgrades of the Human Resources (HR) technology systems and Human Resources Information System (HRIS) including, planning, system design, technical design, configuration and implementation of complex HR technology systems. Serves as the senior level business area subject matter expert for multiple HR technology systems and HRIS.

BA315: Sr HRIS Specialist and BA314: HRIS Specialist

Job Profile Summary

Oversees the administration, maintenance and upgrade of the Human Resources (HR) technology systems and Human Resource Information Services (HRIS). Coordinates project management, planning, system design, testing, configuration, implementation, and rollout of moderately complex HR technology projects and process improvements. Serves as a subject matter expert for at least one HR technology system. Responsible for delivering data and analytical insight to support and develop HR best practices for Human Resources Administration (HRA) through complex analysis, testing, reporting, dashboard creation, data visualization and serving as the department’s compliance champion. Assist with process review engagements to gather data, analyze and develop strategies to support enhanced controls with HRA business processes.

Essential Functions / Responsibilities

• Provide technical expertise and support for planning, developing, organizing, and coordinating large programs/projects in support of multiple Corporate HRIS Strategic Initiatives.
• Evaluate and verify HR technology systems and software data needs; identify opportunities to streamline and enhance systems and practices.
• Troubleshoot complex HR technology system issues and communicate effectively with technical staff and end users.
• Ensure compliance with information security policies and standards for all HR Technology applications.
• Mentor less experienced team members and provide guidance to develop critical skills.
• Analyze HR systems and develop major technical automated solutions, including business/statistical analysis, data extraction, and reporting to support business strategy.
• Analyze, evaluate, develop, test, and implement process improvements to ensure cost savings, time efficiency, quality improvement, and customer satisfaction.
• Lead medium-complexity projects or support senior-level project managers on high-complexity projects, providing clear and frequent communications regarding initiative status to stakeholders and leadership.
• Assist with the design and implementation of dashboards and data visualization tools to customize metrics for large datasets.
• Work with system vendors to resolve issues and ensure alignment and continuous improvement of HR technology systems.
• Manage and develop custom queries to meet the requirements of HR management, staff, and other stakeholders; coordinate scheduled and ad hoc reporting.
• Serve as project lead on moderately complex HR technology systems to support policy and process changes.
• Build and maintain relationships with operating companies to share best practices and promote intelligent system utilization.
• Provide analytical, functional, and project management support for multiple moderately complex HR projects and initiatives.
• Evaluate, assess, and maintain HRIS foundation data structure to ensure compatibility with operational and cross-functional areas within the company.
• Perform periodic audits of critical data elements, system configurations, and system processes.
• Serve as a subject matter expert for HR processes, resources, and programs, providing system knowledge support and mentoring lower-level analysts.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of UKG systems (Workforce Central, Dimensions, or related platforms), including configuration, integration, and optimization.
• Understanding of global and Americas HR, payroll, and timekeeping practices, with the ability to apply regional and local compliance requirements.
• Knowledge of company HR policies and procedures and working knowledge of HR technology systems (HRC systems required).
• Experience in transformation and process harmonization, ensuring consistency and efficiency across geographies.
• Strong stakeholder management, collaboration, and communication skills, with the ability to engage cross-functional teams and explain complex or confidential information.
• Analytical, consultative, and problem-solving skills to develop data-driven recommendations, test plans, and effective solutions.
• Proficiency in data analysis, reporting, dashboards, and visualization tools, including data mining tools, reporting interfaces, statistical software, Microsoft Office, and web-based applications.
• Project management, time management, and organizational skills to manage multiple initiatives, prioritize workload, meet deadlines, and lead projects.
• Experience implementing complex projects and understanding the software development lifecycle, including requirements gathering, testing, and deployment.
• Ability to troubleshoot system issues, coordinate resources, and implement process improvements.
• Highly organized and detail-oriented, with the ability to ensure data integrity and identify root causes.
• Ability to mentor, coach, and act as a knowledge resource for other employees.
• Ability to serve as a change agent and project leader, working effectively with various audiences and teams.

Years of experience should match years of experience administering UKG pro workforce management or UKG workforce central, timekeeping and workforce management experience, Knowledge of state and local pay policies and laws, troubleshooting skills, and problem solving skills

BA226: HRIS Business Advisor

Minimum Education

Bachelor’s Degree in Human Resources Information Systems, Computer Engineering/Science, Human Resources Technology, statistics, math or other related analytical fields.

Minimum Experience

Five (5) years experience required in HR technology systems or related area providing application support and business systems analysis

BA315: Sr HRIS Specialist

Minimum Education

Bachelor’s Degree in Business, Information Technology, Engineering, Human Resources, or related field required.

Minimum Experience

Four (4) years experience required in HR technology systems or related area.

Job conditions

Minimal travel required.

BA314: HRIS Specialist

Minimum Qualifications

Minimum Education

• Bachelor’s Degree in Business, Information Technology, Engineering, Human Resources, or related field required.

Minimum Experience

• Two (2) years experience required in HR technology systems or related area.

Domicile Information:

This position can be domiciled anywhere in the United States; with a preference for Pittsburgh, PA; Dallas, TX; or Memphis , TN. The ability to work remotely within the United States may be available based on business need.

Preferred Qualifications:  

Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay: US Monthly National ranges: HRIS Business Advisor -$ 7,094.23 - $15,607.31; HRIS/Sr HRIS Specialist - $4881.62 - $13,571.58

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 10/27/2025.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)