Sr Operations Specialist

POSITION SUMMARY:
Under limited supervision, the Sr Operations Specialist develops and executes strategy for one or more marketing initiatives.

“This is a hybrid position located in Plano, TX. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.”

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

•  Resolves problems and makes recommendations related to complex matters and projects.
•  Provides specialist-level analysis in one or more marketing disciplines.
•  Recommends project budgets and forecasts anticipated budget spending.
•  Coaches' others in less senior positions.
•  Perform other duties as assigned.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor's Degree/equivalent in marketing, finance, computer science or related business discipline. 
• Minimum Experience
• Three (3) years experience in marketing, advertising, sales administration, or related discipline.
• Experience leading moderately complex initiatives in a corporate environment.
• More advanced degrees may offset experience requirements. A related master’s degree equals two (2) years' experience.
• Knowledge, Skills, and Abilities
• Knowledge of the broad application of principles, theories, concepts and techniques in marketing disciplines, project management and information analysis.
• Strong human relations and communication/presentation skills.
• Moderately advanced organizational, quantitative and analytical skills, including experience in database marketing.
• Customer-focused orientation.

ESSENTIAL FUNCTIONS:

• Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to work within the appropriate level of independence
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.