What are the responsibilities and job description for the Supv-Operations position at FedEx Freight?
Position Overview
Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
Essential Functions
Lead, manage, educate and develop company employees focusing on retention and growth
Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
Communicate job assignments coordinating with all employees ensuring direction is clear and concise
Monitor service freight and ensure cut time compliance
Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
Assist customers with rate quotes, claim information and setting appointments
Monitor actual performance data and gather information for reporting
Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Perform Administrative Functions As Required
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform Other Duties As Required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications
Pay Transparency: The compensation listed reflects the pay range/rate of pay reasonably expected for this position. If this opportunity includes multiple job levels, pay information represents the min/max range for all levels. Actual pay is determined by job-related factors permitted by law, such as relevant experience. Eligible employees offered: Medical/Dental/Vision Plans, EAP, Personal/Sick PTO, 401(k), Bonus Potential, Tuition Reimbursement, Adoption Assistance, Paid Parental Leave, Paid Bereavement, Employee Discounts, Vacation (FT only), Paid Holidays (FT Only). Posting Date: 10/21/2025. Will remain posted 60 days (unless filled/cancelled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com.
Pay: Pay Range: $63901.00 - $100964.00 per year
Additional Details
Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
Essential Functions
Lead, manage, educate and develop company employees focusing on retention and growth
Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
Communicate job assignments coordinating with all employees ensuring direction is clear and concise
Monitor service freight and ensure cut time compliance
Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
Assist customers with rate quotes, claim information and setting appointments
Monitor actual performance data and gather information for reporting
Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Perform Administrative Functions As Required
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform Other Duties As Required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications
- Must possess high school diploma or equivalent
- Must be able to travel as needed
- Good written, verbal and interpersonal communication skills
- Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
- Able to work independently and as part of a team
- Multi-tasked oriented and possess good organizational skills
- Knowledge of Microsoft Office and Internet
- Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
- Hours may vary due to operational need
- Frequent contact with service center personnel; fast-paced, deadline oriented
Pay Transparency: The compensation listed reflects the pay range/rate of pay reasonably expected for this position. If this opportunity includes multiple job levels, pay information represents the min/max range for all levels. Actual pay is determined by job-related factors permitted by law, such as relevant experience. Eligible employees offered: Medical/Dental/Vision Plans, EAP, Personal/Sick PTO, 401(k), Bonus Potential, Tuition Reimbursement, Adoption Assistance, Paid Parental Leave, Paid Bereavement, Employee Discounts, Vacation (FT only), Paid Holidays (FT Only). Posting Date: 10/21/2025. Will remain posted 60 days (unless filled/cancelled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com.
Pay: Pay Range: $63901.00 - $100964.00 per year
Additional Details
Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
- Know Your Rights
- Pay Transparency
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Salary : $63,901 - $100,964