Shop Office Assistant

Federated Co-ops, Inc. has an opening for a Shop Office Assistant to work out of our Ogilvie Shop! As a Shop Office Assistant, you will support daily operations within the company’s fleet repair facilities shop. This role primarily supports scheduling, administrative and customer-facing support at the front counter, with responsibilities including but not limited to data entry, invoice processing, document management and fleet system management. This position will also support other administration roles across our business including Office, Agriculture, Energy, and Retail support if needed.

Essential Duties and Responsibilities of the Shop Office Assistant include the following. Other duties may be assigned. 

• Enter and maintain accurate records in the fleet scheduling and management system.
• Process work orders, invoices, purchase orders, and credits.
• Answer questions and direct requests appropriately.
• Provide professional and friendly customer service.
• Support communication between technicians and internal departments. 
• Assist with parts ordering and receiving.
• Help maintain inventory records.
• Collaborate with and support similar roles across other divisions (Administration, Agronomy, Energy, Retail) as needed. 

Required Qualifications:

• Computer and Data Entry Skills: To perform this job successfully, an individual should have knowledge of Word and Excel and ability to navigate company software.
• Strong attention to detail and accuracy with numbers.
• Customer service or front desk experience.

Preferred Qualifications:

• Basic knowledge of vehicles and automotive parts.
• Experience with inventory systems or fleet management software.
• Prior administrative or clerical experience in a service-related field.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

This pay range for this position is $18 - $21 / hour. The actual pay offered will vary based on multiple factors which include, without limitation, experience, education, training, specialized skills, and certifications. 

Below is a summary of the benefits Federated Co-ops, Inc. offers to employees and are subject to eligibility requirements for each benefit plan. 

PT Benefits:

Matching 401k, employee discounts, referral program, PTO, and direct deposit. 

Salary : $18 - $21