Operations Engineer

Company

Federal Reserve Bank of Minneapolis

The Federal Reserve Bank invites applications from Operations Engineers for our Treasury Retail Investor Management (TRIM) Technology division.

You will bring your technical expertise responsible for the design, implementation, and support of legacy and cloud-based information technology solutions in current and future state. You will work with a team of engineers building application observability tools, support the onboarding and deployment to other systems and provide operational support. This is a shared service organization, focused on the success of our customers.

Additionally, you will serve as a technical resource to other less experienced Operations Engineers. You will build, maintain, and support endpoint, audio/visual, infrastructure, security, server, telephony, and system components on premises or in commercial or government cloud service providers to deliver highly available and scalable products and services.

Applicants must be a U.S. citizen or lawful permanent resident alien with at least three (3) years of legal residency. The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.

This is not a remote position and requires onsite presence.

Job Responsibilities:

• Typically works independently to define and document set up and maintenance procedures and processes for technology systems in partnership with System IT.
• Provide technology functional support, including preventative maintenance and responding to security vulnerabilities.
• Define platform and system access in accordance with Bank security policies.
• Perform highly complex diagnostic and environmental testing.
• May lead groups/committees related to processes, standards, and best practices.
• Oversee MACs (moves, adds and changes) related to the technology environment.
• Coordinate with vendors as necessary to maintain technology components and environments.
• Implement system maintenance tools that automate processes to enable greater scale and speed.
• May require skills in the following areas: Windows Endpoint OS, Mac OS, Jamf, AirWatch, FileNet, Active Nav, Windows Server OS, Linux, Cisco, Avaya, Dynatrace Monitoring Tool, SAFR, FISMA, Tableau, Aternity, Telecom, Analog and Digital cabling, Mobile devices, Apple iOS, SCCM, Unified Communications Platforms (Cisco UCM, Webex, MS Teams, Zoom).
• May require scripting experiences with the following languages: PERL, Python, PowerShell, Shell, or other tools such as Terraform/Cloud Formation or Ansible/Chef/Puppet, or Crestron SIMPL.
• Participate in an Agile development or DevSecOps environment where applicable.
• Provide rotating 24 by 7 on-call administration and support.
• Review procedures and process guidelines for supported technology systems.
• Provide substantial contributions to technology architecture, design, development, and deployment.
• May lead the innovation, design, and selection of new technologies in support of business initiatives and priorities.
• May lead the support of the organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance, and support of cloud architecture and SaaS products.
• Train, coaches and mentors less experienced engineers on latest trends and technologies.
• May provide day to day work direction to team members but does not have direct managerial authority.
  
  

Education and Experience:

• Bachelor’s degree and a minimum of 9 or more years of relevant information technology experience with at least 7 years of experience working within 4 to 6 technology platforms such as:
• AWS experience.
• Experience supporting and debugging applications.
• Experience with logging, alerting, and monitoring tools such as: OpenSearch and Grafana.
• Experience supporting development, collaboration, and operations tools such as GitLab and Atlassian products.
• Experience in design and development of automated deployment mechanisms using scripting methodologies preferred.
• Advanced knowledge and experience within technology subject matter area.
• Innovative problem-solving orientation with strong analysis and troubleshooting skills or complex problems or issues.
• Highly proficient in a DevSecOps culture with knowledge or experience delivering using Agile methodologies.
• Familiarity with ITIL practices, on call support, and production support activities.
• Familiarity with CI/CD tools and philosophy and microservice architecture.
• Exposure to Node, Typescript, Terraform, and similar technologies is preferred.
• Demonstrable experience in mentorship and serving as technical SME within team and with customers.
  
  

Additional Information:

The full salary range for the Advanced Engineer job profile is $121,700 - $152,132 - $182,600. Salary offer will be based on qualifications/experience of the candidate, alignment with market data, the needs of the position, our total compensation package, and internal equity.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)
• 401(k) match, and a fully funded pension plan
• Paid time off and holidays
• Free public transportation passes
• Annual educational assistance
• On-site fitness facility
• Professional development programs, training and conferences
• And more…
  
  

The Minneapolis Fed is committed to fostering an environment where all employees are respected and valued. We provide equal employment opportunity to all persons, and we work together to pursue an economy that works for all of us.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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