What are the responsibilities and job description for the Systems Administrator position at Federal Package Network, Inc.?
Who You Are
You are a proactive, detail-oriented IT professional with a strong foundation in systems and security administration. You bring 3 to 5 years of hands-on experience in supporting IT infrastructure, managing vendor relationships, and providing direct user support. You are organized, self-motivated, and capable of managing multiple systems and projects simultaneously. You possess strong communication skills, a passion for secure and efficient IT environments, and a fast-paced, high-standard work ethic, bringing a problem-solving mindset to everything you do
What You’ll Do
- Act as the primary technical point of contact for all IT infrastructure and systems.
- Coordinate support efforts with our MSP and third-party IT vendors to ensure smooth operations.
- Install, configure, and maintain hardware and software including desktops, servers, printers, phones, and scanners.
- Administer user accounts, email systems, and access controls for employees.
- Maintain documentation, SOPs, and knowledge bases for IT processes and procedures.
- Perform regular maintenance on all technology systems, including VoIP, wireless networks, and access control systems.
- Support ERP system administration including backups, upgrades, and hardware integration.
- Recommend and implement hardware improvements based on lifecycle and service plans.
- Review and apply security enhancements and risk mitigation strategies.
- Ensure all systems are operating efficiently, securely, and reliably.
What You’ll Bring
- 3–5 years of experience in systems administration and IT security roles.
- Associate’s degree in Computer Science, Information Technology, or a related field.
- Expertise in Hyper-V, Active Directory, Group Policy, NTFS permissions, and firewall management.
- Proficiency with Microsoft 365, Exchange Online, Entra ID, Intune, and Apple Business Manager.
- Strong networking knowledge, including TCP/IP, DHCP, DNS, VPN, RDP, and ZTNA.
- Familiarity with security tools and protocols like Duo MFA, SSO, LDAP, SAML, SIEM, and vulnerability management.
- Experience supporting ERP systems, including basic SQL for queries and data validation.
- Ability to manage hardware/software lifecycle and propose technology improvements.
Why Federal Package?
As we continue to grow, we’re actively investing in our people, our technology, and our future. That means this is the perfect time to join our team and make your mark. You’ll have the opportunity to contribute meaningfully, take ownership of your work, and help shape the direction of our organization. Whether you’re passionate about innovation, leadership, or operational excellence, there’s room to grow here.
At Federal Package we believe that you work your best when you feel your best. Here is what you can expect from us:
- Comprehensive Benefits Package: Medical, dental, vision, life insurance, and disability coverage
- Retirement Support: 401(k) with company contributions to help you plan for your future
- Generous PTO & Leave: Paid time off, volunteer time, bereavement leave, and new parent paid leave
- Flexible Scheduling: Flex time and support for work-life balance
- Education Reimbursement Program: We invest in your continued personal and professional development
- A Culture That Values You: Your energy, ideas, and ambition will be recognized and rewarded.
*Applicants must be current residents of Minnesota to be considered. Relocation assistance is not available*
Salary : $80,000 - $100,000
