What are the responsibilities and job description for the Certification Specialist position at Federal Award Management Registration?
Job Title: Certification Specialist
Position Overview:
We are seeking a detail-oriented and proactive Certification Specialist to join our team. This role is responsible for reviewing documentation, communicating with clients, and ensuring accurate and timely data entry. The ideal candidate is highly organized, thrives both independently and in a team environment, and is not afraid to take on challenges.
Key Responsibilities:
- Document Review: Examine and verify submitted documents for accuracy, completeness, and compliance with certification requirements.
- Client Communication: Provide professional and timely support to clients via phone and email; answer inquiries, request missing information, and guide clients through the certification process.
- Data Entry: Accurately input, update, and maintain information in internal systems and databases.
- Collaborate with internal teams to ensure efficient workflow and resolve issues when needed.
- Manage multiple tasks and deadlines while maintaining high accuracy and attention to detail.
Qualifications & Skills:
- Strong attention to detail and commitment to accuracy.
- Excellent communication skills, both verbal (phone) and written (email).
- Proven data entry skills, with the ability to work efficiently and with precision.
- Ability to work independently as well as collaboratively within a team.
- A problem solver who is not afraid of challenges and can adapt to changing priorities.
- Prior experience in certification processes, compliance, or financial background is a plus (but not required).
Why Join Us?
This is an excellent opportunity for someone who enjoys structured work, meaningful client interactions, and contributing to a supportive and motivated team. If you thrive in a detail-focused environment and enjoy overcoming obstacles, we’d love to hear from you.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $22 - $24