Demo

Program Support Specialist

Federal Aviation Administration
Federal Aviation Administration Salary
Washington, DC Other
POSTED ON 5/30/2026
AVAILABLE BEFORE 6/3/2026
The Program Support Specialist serves in the Mission Support Staff within the Air Traffic Safety Oversight Service (AOV).  The incumbent performs a wide range of program support duties supporting the various programs of the organization at the Headquarters and Field Office level under the minimal direction of a manager, project/program manager, team leader, or more experienced professional.

Qualifications:

For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-administration-and-program-series-0301/

To qualify for this position at the I-band, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV FV-H, FG/GS-12 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Experience includes:  Experience supporting initiatives within an organization; assisting with projects that are time-sensitive; analyzing and interpreting policy;researching and developing guidance; and recommending changes as necessary.

To qualify for this position at the J-band, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV FV-I, FG/GS-13 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Experience includes:  Experience supporting initiatives within an organization; leading projects that are time-sensitive; analyzing and interpreting policy; researching and developing guidance; and recommending changes as necessary intended for management to include a diverse audience.

Qualifications must be met by the closing date of this vacancy announcement.

Applicants should include examples of specialized experience in their application package.

Responsibilities:

Applies experience and comprehensive knowledge to collect and analyze data, conduct research, identify problems in support of the business operations; also plans and conducts functional activities for projects/programs. Assignments frequently require knowledge and experience working across functional or organizational lines.

Typical assignments may include: Providing guidance to less-experienced professionals; Leading small project/program teams; Recommending solutions to complex problems; Preparing and reviewing data and reports; Performing ad hoc program support duties and projects, prepare administrative reports and performing a variety of assignments in support of business management and programmatic functions and projects to support human capital initiatives and any mission support functions to achieve line of business (LOB) objectives; Analyze data and/or information; Prepares and presents on LOB activities and coordinate with internal and external customers in response to inquiries; Develops and recommends approaches to address current and anticipated problems and issues. Makes recommendations to ensure conformance and timeliness in meeting goals and objectives.

Identifies, plans, and organizes available resources to accomplish projects/programs/activities. Makes use of resources to complete activities within established schedules.

May act as a point of contact and attends meetings representing the organization on current or new Agency initiatives such as promoting Succession Planning, Furlough, and other similar programs. Gather LOB's perspective from senior managers. Provides advice and guidance on the applications of policies and procedures. May be called upon to communicate FAA positions on policies and procedures internally and externally.

Researches, prepares, and may present reports and briefing materials for senior-level managers on assigned programs. Supplies background information, analysis, and recommendations for LOB management on current and proposed policies and regulations in regards to assigned programs. Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches.

Manages responsibilities in regards to the following functions in consonance with HR policy division: CASTLE (T&A and LDR), Alternate Work Schedules, Telework, Permanent Change Station moves, voluntary leave transfer program, performance management, awards and recognition.  Develops  specific correspondence, presentations, and standard operating procedures.  Assists LOB Management Team with job applicant interview process to include constructing interview packages, scheduling interviews, responding to applicant requests and inquiries, as well as briefing panel members on the interview process.  Assist employees with questions and matters relative to  the CASTLE system. Runs reports and performs analysis in CASTLE, DATAMART and the Federal Personnel Payroll System. Coordinate the Department of Transportation, FAA, Line of Business specific awards and recognition and special emphasis programs for the organization.

Additional Duties at the J-band include:

Applies experience and expert knowledge to collect and analyze data, conduct research, identify problems in support of the business operations; also plans and conducts functional activities for projects/programs. Provides expert guidance and instruction both internally and externally to address diverse, complex issues on business service duties and  functions and/or other work activities, which often cross multiple projects, programs, and/or functional areas. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional.  Develops and recommends approaches to address current and anticipated problems and issues. 

Salary : $103,604

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Program Support Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Administrative Support Skill

    • Income Estimation: $39,856 - $50,745
    • Income Estimation: $41,855 - $52,992
  • Business Communications Skill

    • Income Estimation: $41,386 - $50,832
    • Income Estimation: $42,423 - $53,300
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Federal Aviation Administration

  • Federal Aviation Administration Bismarck, ND
  • Summary Serves as an Air Traffic Manager in an ATC-5 facility responsible for planning and directing all activities at the facility. Summary Serves as an A... more
  • 1 Day Ago

  • Federal Aviation Administration Anchorage, AK
  • The position is located within Engineering Services. more
  • 1 Day Ago

  • Federal Aviation Administration Washington, DC
  • This position is located in the Air Traffic Organization (ATO), Mission Support Services (AJV), Strategy Directorate AJV-S). Mission Support Services suppo... more
  • 1 Day Ago

  • Federal Aviation Administration Fort Smith, AR
  • Serves as an Operations Supervisor in a terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Prov... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Program Support Specialist jobs in the Washington, DC area that may be a better fit.

  • Program Support Center Washington, DC
  • This position is located in the Department of Health and Human Services (DHHS), Office of the Secretary (OS), Office of the Assistant Secretary for Adminis... more
  • 11 Days Ago

  • Potomac Community Services Frederick, MD
  • Description A Little About Us: Potomac Community Services has been serving individuals with mental health needs in person and in community for almost 27 ye... more
  • 24 Days Ago

AI Assistant is available now!

Feel free to start your new journey!