What are the responsibilities and job description for the Mainframe Programmer - CICS Systems position at FDM Group?
About The Role
This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.
FDM is seeking a CICS System Programmer to support a project in the Financial Services sector. Involvement in this project is anticipated to last initially 12 months but may be extended.
This role will be remote with requirements to be in office 0 days per week.
About You
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.
2. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
3. Analyzes and observes trends with technical issues and develops recommendations for long- term improvements.
4. Documents all relevant end-user interactions and steps taken to resolve incidents.
5. Has occasional contact with end-users.
6. Communicates status of issue resolution to internal customers.
7. May engage and manage outside vendors.
8. Applies in-depth knowledge of application support and an understanding of best practices.
9. Typically leads moderately complex projects and participates in larger, more complex initiatives.
10. Solves complex technical and operational problems.
11. Acts as a resource for teammates with less experience.
12. May have people management responsibilities for a small team.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience.
2. In- depth knowledge in information systems and ability to identify, apply, and implement best practices.
3. Understanding of key business processes and competitive strategies related to the IT function.
4. Ability to plan and manage projects.
5. Ability to solve complex problems by applying best practices.
6. Ability to provide direction and mentor less experienced teammates.
7. Ability to interpret and convey complex, difficult, or sensitive information.
Preferred Qualifications:
1. Bachelor's degree and six years of experience or an equivalent combination of education and work experience.
2. Banking or financial services experience.
3. Administer multiple CICS Production, Development and Test environments
(CICSPLEX, CPSM, SYSPLEX in a multiple LPAR mainframe environment)
4. Qualified applicants will have very current CICS knowledge, mainframe MQ skills a plus, includes CICS Explorer, WUI, Omegamon and strong troubleshooting skills (IPCS, FileAid). Experience with CICSPLEX, CICS Web Services, CICS APIs, or TCP/IP sockets is also highly desirable
5. Administer 3rd-party systems software, including CICS system utilities, CAFC, along with application software development products and tools
6. Create new and/or modify existing CICS regions in support of new applications or CICS architecture re-engineering initiatives
7. Provide problem resolution, including diagnosis and root-cause analysis of CICS application software problems, configuration and/or software-related problems.
8. Installation and maintenance of CICS software and third-party vendor software to maintain a reliable and stable infrastructure
9. CICS Performance reporting and tuning for optimum system usage
10. 24x7 on-call support for CICS
11. z/OS Connect support experience.
About Us
About FDM
FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.
With 35 years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.
🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe
🚀 25,000 careers launched – and counting
🤝 300 trusted client partners
Committed to Equal Opportunities
Tech careers should be for everyone. With 75 nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.