What are the responsibilities and job description for the Program Support Specialist position at FDA Office of Operations?
These positions are located in the multiple locations throughout the Food and Drug Administration and which is the regulatory, scientific, public health and consumer protection agency responsible for ensuring all human and animal drugs, medical devices, cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, tobacco and radiation emitting devices safe, and effective.
Minimum Qualifications:
Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. The specialized experience must demonstrate one year of full-time work experience , or the equivalent if part-time (for example, an employee working 20 hours per week for a 12-month period should be credited with 6 months of experience.) Experience may have been obtained in either the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations.
GS-07: You must have 1 year of specialized experience equivalent to at least the GS-05, in the Federal service, which includes: performing a technical and administrative tasks for an office or individual, receiving incoming correspondence and visitors, keeping the appointment and meeting schedule for a manager.
-OR-
One full year (18 semester hours or 27 quarter hours) of graduate level education that demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
-OR-
A bachelor's degree with Superior Academic Achievement (S.A.A.) criteria. Must meet one of the following:
A combination of specialized experience and education as described above that, when combined, equal 100% of the total requirement.
GS-09: You must have 1 year of specialized experience equivalent to at least the GS-07, in the Federal service, which includes: performing office automation duties, maintaining and supporting the work of an organization, receiving and routing incoming and outgoing materials such as controlled or routine electronic correspondence, or keeping the appointment and meeting schedule for others.
-OR-
A master's or equivalent graduate degree, or, 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., that is related to the position being filled.
-OR-
A combination of specialized experience and education as described above that, when combined, equal 100% of the total requirement.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://secure.login.gov/, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Be sure that any uploaded documents you provide in your application are free of document security or compression which might render the document unreadable by our system.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifications:
The position of Program Support Specialist falls under the 0301 occupational series. To qualify for this position at grade GS-7/9, you must meet all requirements by 11:59 pm EST on 06/15/2026.Minimum Qualifications:
Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. The specialized experience must demonstrate one year of full-time work experience , or the equivalent if part-time (for example, an employee working 20 hours per week for a 12-month period should be credited with 6 months of experience.) Experience may have been obtained in either the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations.
GS-07: You must have 1 year of specialized experience equivalent to at least the GS-05, in the Federal service, which includes: performing a technical and administrative tasks for an office or individual, receiving incoming correspondence and visitors, keeping the appointment and meeting schedule for a manager.
-OR-
One full year (18 semester hours or 27 quarter hours) of graduate level education that demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
-OR-
A bachelor's degree with Superior Academic Achievement (S.A.A.) criteria. Must meet one of the following:
- Class standing- in the upper third of the graduating class in the college or university.
- Grade-point average (G.P.A.) - have a grade-point average of 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B " or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.
- Election to membership in a national scholastic honor society - Applicants can be considered eligible based on membership in one of the national scholastic honor societies listed below. These honor societies are listed by the Association of College Honor Societies
A combination of specialized experience and education as described above that, when combined, equal 100% of the total requirement.
GS-09: You must have 1 year of specialized experience equivalent to at least the GS-07, in the Federal service, which includes: performing office automation duties, maintaining and supporting the work of an organization, receiving and routing incoming and outgoing materials such as controlled or routine electronic correspondence, or keeping the appointment and meeting schedule for others.
-OR-
A master's or equivalent graduate degree, or, 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., that is related to the position being filled.
-OR-
A combination of specialized experience and education as described above that, when combined, equal 100% of the total requirement.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://secure.login.gov/, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Be sure that any uploaded documents you provide in your application are free of document security or compression which might render the document unreadable by our system.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Salary : $57,736