What are the responsibilities and job description for the Collections Specialist position at FCC FINANCE, LLC?
Company Description
FCC FINANCE, LLC brings over 20 years of expertise in home improvement lending, working closely with contractors to provide customized financing solutions. The company also services a diverse range of loans from other lenders, ensuring exceptional support for clients' financial needs. FCC FINANCE, LLC is committed to offering quality service and tailored loan options to empower its customers.
Role Description
This is a full-time, on-site role for a Collections Specialist, located in Plano, TX. The Collections Specialist will be responsible for managing debt collection efforts, recovering finances owed, and maintaining account records. Building and maintaining positive customer relationships, resolving account discrepancies, and consistently providing excellent customer service are integral parts of the role. Coordinating with internal teams to ensure efficient cash collection processes will also be key responsibilities.
Qualifications
- Proficiency in Debt Collection and Cash Collection processes
- Strong Communication and Customer Service skills to maintain positive client relationships
- Knowledge and understanding of Finance principles and practices
- Proven attention to detail, organizational skills, and ability to manage multiple accounts
- Experience with collections management software or related tools is a plus
- Bachelor’s degree in Finance, Business, or a related field preferred, but not required