What are the responsibilities and job description for the IT Support Specialist position at FBi Buildings, Inc.?
FBi Buildings, Inc., a leader in the Post-Frame Building Industry, is seeking an IT Support Specialist for the Remington, IN office.
JOB SUMMARY: Performs user support tasks, computer setup and repairs and basic network/server maintenance and administration.
ESSENTIAL FUNCTIONS:
- First responder on the team responsible for the day-to-day operation of the organization’s computer systems including desktop, laptop and mobile operations.
- Assist in installing, testing, upgrading and maintaining systems software and hardware. All configurations are consistent with organizational standards and are carried out in a timely manner.
- Assist in maintaining our active directory users and computers data.
- Assist in maintaining Azure and Entra cloud environments.
- Assist users with application support, including but not limited to: MS Office apps, ERP, design software, etc.
- Assist users with hardware support, including but not limited to: Computers, tablets, printers, wi-fi routers, and app installation on cell phones.
- Support on-site users as well as remote locations (work from home, remote offices, remote job sites, etc.)
- Develop and maintain complete documentation for systems supported or created.
- Resolve cybersecurity events in a timely manner.
- Whatever it takes to get the job done. "It’s not my job!" is not in my vocabulary.
QUALIFICATIONS: Associates Degree in Information Systems or Computer Science. Concentration in a business-related field helpful. Experience with networking, virtual environments, cyber security threat resolution a plus. Must be patient, work well with others, and have the ability to manage multiple projects and priorities at the same time in a fast-paced environment.
PHYSICAL REQUIREMENTS: Must be able to lift and carry computer equipment and accessories like monitors and small printers.
ORGANIZATIONAL RELATIONSHIP: This position reports to the Director of Security and must interact with all departments. This job is primarily on-site but can be partially remote once training is complete.
Technical Skills: (Experience helpful, training available to a willing person) Microsoft Office Windows Imaging Android and IOS Tablet Support Active Directory / Entra Office 365 SharePoint Administration
Benefits: Paid Time Off Benefits (Medical/Dental/Vision) 401(k) Company Paid Life Insurance and AD&D
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $60,000 - $70,000