Demo

Credentialing Program Assistant

Fayetteville AR VA Medical Center
Fayetteville, AR Other
POSTED ON 4/21/2026
AVAILABLE BEFORE 5/4/2026
Responsible for working collaboratively with leadership, healthcare providers, the Credentialing & Privileging (C&P), administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs, providing guidance on processes, requirements and implementation.

Qualifications:

Please note: This position is currently subject to consistency review that may result in a change in grade once concluded. If the Position Description is found to be at a lower grade, pay retention may not be authorized.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/04/2026.

To qualify at the GS-06 grade, you must have one year of specialized experience equivalent to the GS-05 level or higher and meet the specialized experience.
Specialized Experience:
  • Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation.
To qualify at the GS-07 grade, you must have one year of specialized experience equivalent to the GS-06 level or higher and meet the specialized experience.
Specialized Experience:
  • Experience managing credentialing and privileging processes, including Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations activities programs.
  • Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation.
There is no educational substitution for the GS-06 or the GS-07 level.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

Duties:
  • Process credentialing and privileging documentation for providers; Assemble credentialing packets for Medical Staff Committees; Generate credentialing reports (Report Cards, compliance tracking).
  • Perform primary source verifications (licenses, NPDB, certifications); Review credentialing files for completeness and accuracy; Perform VetPro access reviews and ensure system compliance; Track FPPE/OPPE completion and monitoring requirements.
  • Identify discrepancies and request corrections from providers; Conduct first-level review of FPPE/OPPE documentation; Analyze credentialing data trends and identify issues.
  • Enter and maintain credentialing data in VetPro and databases; Track provider licensure, certifications, and expiration timelines; Maintain tracking systems for credentialing requirements; Track and process provider exit reviews and reporting requirements.
  • Coordinate with external agencies (licensing boards, NPDB); Communicate deficiencies and requirements to stakeholders.
  • Conduct audits of credentialing files and monitoring systems; Maintain documentation and audit trails for credentialing actions.
  • Maintain credentialing records in compliance with regulations; Monitor credentialing workflows and ensure compliance timelines; Ensure compliance with Joint Commission and VA standards.
  • Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor.
  • Provide administrative and technical support to C&P program; Perform additional administrative support duties as assigned; Support special projects and credentialing initiatives.
  • Communicate and coordinate with providers, clinical staff, and external entities.
  • Extract and organize data from systems (Excel, databases); Support development of credentialing forms and tracking tools.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday to Friday 7:30 am to 4:00 pm, subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Position Description/PD#: Credentialing Program Assistant/PD03348A and PD03347A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Salary : $45,409

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