What are the responsibilities and job description for the Customer Service Representative position at Fawcett Energy?
NOW HIRING – SERVICE DEPARTMENT/ OIL DEPARTMENT COORDINATOR
Fawcett Energy | Kingston, MA
Fawcett Energy, a 132-year-old, family-owned heating and air conditioning company, is looking to expand our existing service team in the Kingston, MA.
We are looking for a reliable, positive, and customer-focused team member to support our Oil and Service Department.
Are you someone who can put the customer at the center of every conversation? Do you have strong problem-solving skills and enjoy listening, engaging with customers, and finding solutions? If you are able to multitask, build relationships, think on your feet, and use sound judgment, we would like to hear from you.
The Ideal Candidate Will Have:
- Excellent phone etiquette and customer service skills
- Strong written and verbal communication skills
- Computer experience and the ability to learn new software
- Strong problem-solving and organizational skills
- The ability to multitask in a fast-paced environment
- Good judgment and the ability to assess situations and resolve customer needs efficiently
- A positive attitude and professional demeanor
- The ability to work independently as well as part of a team
Schedule: Monday through Friday 40 Hours Per Week! $20-$23/Hour
This position will provide administrative and customer service support to both our Oil Department and Service Department, helping ensure our customers receive prompt, professional, and friendly service.
Join a company with over 132 years of family-owned history!
Interested in joining the Fawcett Energy team?
Please forward your resume, along with a good phone number where you can be reached, for consideration.
Fawcett Energy
Kingston, Massachusetts
Work Location: In person
Pay: $20.00 - $23.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $20 - $23