What are the responsibilities and job description for the Healthcare Agency Administrative Staff position at Favor Health Care Services Llc?
Job Summary
We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Coordinate internal and external staffing needs
- Assign clients to the appropriate clinicians
- Use cloud-based scheduling software
- Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
Qualifications
- High school diploma or GED
- Previous experience as a Home Care Scheduler or in a similar position is preferred
- Highly organized with attention to detail
- Comfortable with Microsoft Office and other computer programs
- Experienced in working with Medicaid clientale
- Experienced in using Mobile Caregiver , Ada Care, Gammis
- Ability to multitask and prioritize projects
- Excellent customer service and interpersonal skills