Operations Assistant

Company History: Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering. 

With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom’s extensive certifications include ISO 9001:2015, ISO 9001:2015 Design, ISO 13485:2016, AS9100:2016, NIST 800-171 and ITAR.

Position Summary

The Operations Assistant plays a key role in supporting daily manufacturing activities and ensuring smooth communication between production, operations leadership, and support departments. This position is responsible for releasing work orders, tracking work-in-progress (WIP), and helping drive clear production priorities on the shop floor. The Operations Assistant may also provide support in Receiving, Shipping, and other operational functions as needed.

Work Order & Production Support

• Release work orders to the production floor in accordance with schedules and capacity requirements.

• Verify accuracy and completeness of work order documentation prior to release.

• Track and update the status of WIP throughout the production cycle.

• Identify delays, bottlenecks, or material shortages and communicate them promptly to the Operations Manager.

• Assist in maintaining production boards, schedules, and visual management tools.

• Help communicate daily and weekly production priorities to the shop floor.

Communication & Coordination

• Serve as a liaison between production, planning, purchasing, and operations leadership to ensure alignment on priorities.

• Support the Operations Manager with data collection and reporting on key production metrics.

• Assist in coordinating rework, rush orders, and schedule adjustments as directed.

• Participate in daily production meetings as needed.

Receiving & Shipping Support

• Assist Receiving with checking in materials, verifying documentation, and moving inventory to proper locations.

• Support Shipping with packaging, labeling, paperwork preparation, and order staging.

• Ensure accurate and timely transaction entry into the ERP/MRP system for all receiving and shipping activities.

General Operations Support

• Help maintain organized and efficient production areas, documentation, and inventory storage.

• Support continuous improvement activities related to workflow, communication, and production efficiency.

• Perform additional duties as assigned by the Operations Manager.

Equal Opportunity Employer/Veterans/Disabled

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.