Commercial Account Manager

Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering. 

With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom’s extensive certifications include ISO 9001:2015, ISO 9001:2015 Design, ISO 13485:2016, AS9100:2016, NIST 800-171 and ITAR.

Position Summary: 

You will be responsible for helping develop new and continuous revenue generating partnerships for a fast-growing manufacturing company. We are looking for candidates that have CNC industry experience, great interpersonal skills, and the ability to use consultative approach to recommend appropriate solutions to engineers/industrial designers.  

The Account Manager will perform outbound calls to generate leads and bring in revenue generating business. We are looking for motivated individuals who would like to be a part of a fun team and help grow a successful organization. If you are the type of person who is always raising the bar and trying to better yourself, this position is a great fit.  

Key Responsibilities: 

Responsible for developing and executing strategies to create new business relationships including cold calling, market research, event planning, trade show setup, trade show booth operation, and lead generation.   

Responsible for sales associated administrative tasks including scheduling meetings with prospective customers, contact management, quoting, generating proposals, processing orders, collecting customer purchase orders, and preparing summary report of day’s activity and tomorrow’s call list  

Responsible for managing and ensuring the success of FATHOM customers including ongoing account management, customer satisfaction, and account maintenance. Building long-term customer relationships to cultivate accounts and maximize opportunity.  

Drive partnerships that meet and exceed revenue targets 

Manages direct account base  

Build a strategic plan to meet growth objectives and execute against the plan 

Continually develop improvement for sales and processes in conjunction with Sales team and managers   

Qualifications/Requirements: 

· Bachelor’s degree in Business, Engineering or related field.  

· Bachelor’s Degree  

· 5 years of demonstrated success in a quota-carrying position in similar industry  

· Strong knowledge in the 3D printing industry and engineering/manufacturing applications  

· Experience closing average deal size over $100K  

· Salesforce CRM experience 

· Strong interpersonal and communication skills  

· Energy, drive, self‐motivation, and competitive spirit  

· Strong technical knowledge is not a requirement, but must feel comfortable with high-tech exposure  

What we offer: 

Health Benefits: Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance.

Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan

Employee Perks: Discounts on products and services.

Equal Opportunity Employer/Veterans/Disabled

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.