What are the responsibilities and job description for the Front of House Employee position at Fat Buddies Ribs and BBQ?
Job Overview
Join our vibrant team as a Front of House Employee, where your energy and enthusiasm will create memorable experiences for our guests! In this dynamic role, you’ll be the welcoming face of our establishment, ensuring smooth food service operations, exceptional customer interactions, and a clean, organized environment. Your proactive approach and attention to detail will help foster a lively atmosphere that keeps guests coming back. Whether managing food orders, operating POS systems, or maintaining sanitation standards, you’ll play a vital role in delivering top-notch service every day. This paid position offers an exciting opportunity to develop your skills in the food industry while contributing to a positive and energetic workplace.
Responsibilities
- Greet guests warmly and provide attentive customer service throughout their visit
- Take food and beverage orders accurately using POS systems such as Aloha POS or Micros POS
- Process cash, credit card, and retail transactions efficiently while maintaining accuracy in cash handling and register operations
- Assist with food preparation tasks when needed to support kitchen staff and ensure timely service
- Upsell menu items to enhance guest experience and increase sales opportunities
- Maintain cleanliness of workstations, dining areas, and service counters in accordance with food safety standards
- Support food safety management by following sanitation protocols, proper food handling procedures, and cleaning schedules
- Operate kitchen equipment safely and assist with bussing tables to uphold a tidy environment
- Manage customer orders promptly and ensure accurate delivery of food service transactions
- Collaborate with team members to ensure quick service during busy periods and uphold high standards of hospitality
Requirements
- Previous experience in quick service or fast food restaurants is highly preferred; retail or café experience is a plus
- Familiarity with POS systems such as Aloha POS or Micros POS is advantageous
- Strong customer service skills with a friendly, energetic attitude
- Ability to handle cash register operations accurately and process transactions efficiently
- Basic math skills for cash handling, retail math, and order processing
- Knowledge of food safety practices, sanitation standards, and proper food handling procedures
- Excellent time management skills to prioritize tasks effectively during busy shifts
- Ability to operate kitchen equipment safely and assist with food preparation when necessary
- Food industry experience including serving, bussing, or cashiering is desirable
- Must be able to stand for extended periods and work in a fast-paced environment
Join us to be part of an energetic team dedicated to delivering exceptional guest experiences! We value motivated individuals who thrive in lively settings and are eager to grow their skills in the food service industry. This paid position offers valuable hands-on experience in a supportive environment where your enthusiasm makes a difference.
Pay: $12.00 - $15.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $12 - $15