What are the responsibilities and job description for the Front of House Staff position at Asheville Forager?
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff member to join our team in a vibrant dining environment. The ideal candidates will have a passion for hospitality and a commitment to providing exceptional customer service. This role is essential in creating a welcoming atmosphere for our guests while ensuring smooth operations within the front of house.
Duties
- Greet guests promptly and courteously, ensuring a positive first impression.
- Take and process customer orders accurately, providing recommendations when needed.
- Serve food and beverages in accordance with established standards of service.
- Assist with food preparation and presentation as required, maintaining high standards of quality.
- Manage dining area cleanliness, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Handle customer inquiries and resolve any issues or complaints with professionalism.
- Support banquet and catering services as needed, ensuring all events run smoothly.
- Adhere to food safety guidelines and maintain proper food handling practices at all times.
Skills
- Previous cafe/grocery experience is preferred, showcasing an understanding of upscale service standards.
- Strong customer service skills with the ability to engage positively with guests.
- Experience in serving, food preparation, and general food service operations is essential.
- Familiarity with banquet experience and catering services is a plus.
- Knowledge of dietary aide practices and food handling regulations is advantageous.
- Background in the food industry or restaurant experience will be beneficial for this role.
- Barista experience is an asset, particularly in establishments that serve coffee or specialty drinks.
- Excellent communication skills combined with a friendly demeanor are crucial for success in hospitality.
- A commitment to maintaining high standards of food safety and cleanliness throughout the dining area. Join our team and be part of an exciting environment where your contributions make a difference in every guest's experience!
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid time off
- Paid training
Work Location: In person