What are the responsibilities and job description for the Account Manager - Digital Marketing position at Fasturtle?
Account Manager
Fasturtle an Inc. 5000 firm is one of the top ranked digital marketing agencies in Arizona. We build the best digital marketing campaigns and websites for small to medium businesses here in Arizona and around the country. Since 2000, customers have been using Fasturtle website design and marketing programs to help build their businesses. As a full-service marketing agency, we pride ourselves on delivering real results and building strong relationships with our clients. Our awesome clients like to tout how we have helped them, feel free to check out our Google Reviews. We love helping business owners and marketing professionals build their brand awareness and lead generation and we love having fun doing it together.
Qualifications.
We are looking for an exceptional Account Manager who will work with a dedicated group of clients and will be responsible for understanding and achieving the client’s short-term and long-term goals. The account manager is a client facing, post sales role that serves as the day-to-day point of contact, maintain client satisfaction, grow the account through upsell opportunities while keeping client satisfaction high so clients want to renew. The account manager will have a proven track record of client retention and be a big picture thinker and problem solver.
Requirements.
· Attend client meetings and calls
· Working on several client accounts and identifying upsell opportunities
· Interact with client POC’s
· Stay up to date on client’s business goals, industry and area’s for additional marketing
· Lead client onboarding meetings and retrieve login credentials
· Remain knowledgeable at all times of campaign performance and project deliverables
· Review monthly report reviews with the client
· Basic understanding of digital marketing including social media platforms, Google advertising, email marketing, and search engine optimization.
· Keep clients happy, work with the production team to ensure positive results of the campaign.
The ideal candidate:
· A bachelor’s degree in marketing, business, or related field.
· Proficient with Excel, Word, Google applications
· Understanding of business concepts, sales and lead generation with the ability to speak to clients regarding these concepts.
· Strong knowledge of digital marketing reporting and key performing indicators.
· Considerable time management skills and organization.
· Self-starter with a strong work ethic
· 2-3 years in an agency role working with development and digital marketing teams and management.
Apply for this position:
Fasturtle recognizes employees in many ways for their contributions and their commitment to the organization. One such way is by offering a very comprehensive benefits package. This includes a competitive salary, a bonus structure, and a strong benefit program that includes, health, dental, and vision. At Fasturtle, we want to ensure all of our employees stay healthy, feel secure, and maintain a strong work/life balance.
EOE M/F/D/V