Logistics Coordinator

AGS - Logistics Coordinator # 1046634

Job Description:

· Responsible for supporting the sales manager’s through coordination and administration of sales activity.

· Prepare sales shipping reports, open jobs, and coordinate with accounting.

· Order equipment for jobs, review and send acknowledgements to salesmen.

· Provide customer service to our Channel Partners by supporting their sales endeavors by answering questions regarding their orders and general inquiries as directed.

Principal Responsibilities:

· Order all equipment and coordinate deliveries as well as maintain open and closed job files involving work orders, purchase orders, material transfers, shipping requests, and acknowledgements.

· Process sale order changes. Follow up with Coordinators, Freight Carriers, Quotation Representatives, Field Equipment Representatives and Sales Representatives as necessary to ensure accuracy and expeditious completion of jobs.

· Prepare and maintain job files including back-up paperwork as it pertains to the job.

· Issue PO’s to manufacturing plants for required equipment.

· Review acknowledgements and send a copy to Field Equipment Representative/Sales Representative for review.

· Prepare accurate monthly job forecasting; verify credit approvals as needed.

· Ensure customer satisfaction (internal and external) by maintaining high level of communication through job completion.

· Individual must have the ability to deal with a variety of problems and customer questions.

· Provide written correspondence to customers, vendors and managers within company policy and guidelines.

· Assist accounting department in researching billing discrepancies and assist to resolve issues.

Scope & Dimensions:

· Position requires the annual booking of several million dollars of equipment per year.

· Formal Education Requirement:

· Required Level: High School

· Preferred level: Bachelors Degree

Additional Information:

· Strong project management skills, including the ability to organize and coordinate multiple tasks, communicate information in a timely fashion and with the appropriate sense of urgency.

· Attention to customer needs and maintains a high level of discretion and confidentiality in dealing with sensitive material.

· Excellent verbal and written communications skills, organizational skills, mathematical skills, detail oriented and highly motivated.

· Ability to work both individually and as a team.

· Knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.

· Desire for continuous learning through cross-training.

· Experience with our products desired, not required.

· Less than 5% travel required.

· Coordinator I

· 0-2 yrs experience

· Basic computer skills (Outlook, Word, Excel, PowerPoint)

· Basic understanding of general job aspects. Some understanding of the detailed aspects of the job.

· Close supervision involving detailed instructions and review of work performed.

· Applies company policies and procedures to resolve routine issues.

· Limited decision-making, limited customer exposure.

· Learn and implement our 7 Behaviors for Success

Coordinator II

· 2-5 yrs experience

· Intermediate computer skills (Outlook, Word, Excel, PowerPoint, HPC, SAF, Oracle, BAS, BSS, DART, Windchill, Autodesk)

· Basic equipment product knowledge.

· Substancial understanding of general aspects of the job. Broad understanding of the detailed aspects of the job.

· General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.

· Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

· Exercises judgment, within defined procedures and practices, to determine appropriate actions and decision making; interact cross functionally on assignments and projects.

· Intermittent customer contact, can answer basic customer inquiries.

· Consistently Lives the 7 Behaviors for Success

Coordinator III

· 5 yrs experience

· Proficient computer skills (Outlook, Word, Excel, PowerPoint, HPC, SAF, Oracle, BAS, BSS, DART, Windchill, Autodesk)

· Considerable understanding of the general and detailed aspects of the job and their practical applications to problems and situations ordinarily encountered.

· Considerable equipment product knowledge.

· Basic quotation knowledge.

· Limited supervision, no instructions needed on routine work and general instructions given on new lines of work.

· Works on assignments and special projects that are moderately difficult, requiring judgment in resolving issues or in making recommendations

· Lead cross functional assignments and project teams.

· Direct customer contact, can anticipate and prevent customer inquiries

· Effective at training less experienced Sales Coordinators.

· Consistently exceeds in living the 7 Behaviors for Success

Job Types: Full-time, Contract

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Hybrid remote in Bridgeton, MO 63044

Salary : $22 - $25