What are the responsibilities and job description for the Account Manager position at FASTSIGNS Orlando Central?
Company Description
FASTSIGNS Orlando-Central is an independently owned and operated full-service sign center, supported by a network of over 700 FASTSIGNS locations worldwide. With over 33 years of experience, an A rating from the Better Business Bureau, and multiple awards, we specialize in providing innovative signage and printing solutions. Our offerings include design, production, and installation of banners, wayfinding signs, vehicle graphics, ADA Braille signs, promotional products, and more. Dedicated to exceptional customer service and quality, our mission is to be our clients' go-to marketing partner, ensuring reliable and impactful solutions for their business needs. Conveniently based in Orlando, FL, our talented team and advanced technology bring ideas to life, no matter the size or scope of the project.
Role Description
This is a full-time, on-site role based in Orlando, FL, for an Account Manager. The primary responsibilities include building and maintaining strong client relationships, understanding client needs, and offering tailored signage and marketing solutions. The Account Manager will oversee sales inquiries, provide quotes, coordinate projects with the design and production teams, and ensure client satisfaction from project initiation to completion. Additional tasks include managing timelines, meeting sales targets, and supporting client-focused campaigns or strategies.
Qualifications
- Strong communication, relationship-building, and interpersonal skills to effectively collaborate with clients and team members.
- Proficiency in sales, customer service, and marketing principles to develop and deliver tailored solutions.
- Organizational and time management abilities to oversee project timelines and meet deadlines.
- Problem-solving skills and attention to detail to manage client requirements and address challenges seamlessly.
- Basic knowledge of design and printing processes is a plus but not required.
- Proficiency in CRM systems and Microsoft Office Suite is preferred.
- Bachelor’s degree in Business, Marketing, Communications, or related field, or equivalent experience.
- Previous experience in sales, account management, or customer service is advantageous.