Scrum Master

Scrum Master

Work setting: Onsite, Brooklyn, Ohio

Start date: 07/06/2026

End date: 06/27/2027

Pay rate: $60.00–$70.00/hr (W2)

***Candidates must work on our W2 without needing sponsorship at any time now or in the future

***We do not work with Corp to Corp in any manner including any form of referral bonus.

If after reading the description you would like to be submitted, please complete the questions below. Answer in implied first person and in a stand-alone sentence. These will go along with the resume to the client.

1. I have ___ years working in Agile environments and ___ years as a Scrum Master, most recently supporting teams doing ___ (software delivery / modernization / payments / etc.).
2. In my recent Scrum Master role(s), I facilitated these ceremonies on this cadence: daily standups ___, sprint planning ___, refinement ___, review/demo ___, retros ___, and I used ___ (Jira/Confluence/Teams/etc.).
3. A recent example of removing impediments and unblocking delivery was ___; the risk/roadblock was ___ and I resolved it by ___.
4. I use metrics to improve team maturity and flow; I track ___ (velocity, throughput, cycle time, burn-down, escape defects, predictability, etc.) and I improved results by ___.
5. I have coached teams and stakeholders to adopt Agile principles (transparency, inspection, adaptation) by ___, and the outcome was ___.
6. I have experience supporting scaled/enterprise delivery (dependency mapping, release planning, cross-team alignment); a recent example was ___ and my role was ___.

Job Description

The Scrum Master plays a meaningful role in delivering high-quality modern software solutions as part of a cross-functional Agile Scrum team. This role is accountable for leading the Scrum team, surfacing and resolving sprint risks and roadblocks, and facilitating Scrum ceremonies. The Scrum Master will also serve as a change agent, promoting Agile and Scrum practices across Merchant Services and broader technology/operations initiatives.

Responsibilities

• Act as a change agent with a passion for helping teams shift behaviors toward an Agile environment.
• Facilitate Scrum processes and events to improve team maturity and effectiveness using data-driven metrics.
• Foster an Agile mindset focused on values and principles, leading with transparency, inspection, and adaptation to deliver high-value increments that meet the Definition of Done.
• Enable sprint goals, healthy backlogs, acceptance criteria, and clear definitions of done/ready.
• Facilitate program-level Agile ceremonies including dependency mapping, release planning, and scope alignment across product teams.
• Help remove impediments to the Scrum Team’s progress.
• Facilitate communication and partnership within and outside the team, including stakeholder engagement.
• Protect the team from distractions so they can meet sprint and program commitments.
• Promote self-organization and cross-functionality by coaching each role to support high performance.

Qualifications (Required)

• Bachelor’s degree or equivalent work experience.
• 6 years working in an Agile environment as a development team member, Scrum Master, or Product Owner.
• 5 years working as a Scrum Master.
• Strong facilitation, problem solving, and ability to influence outcomes.
• Strong knowledge of value-driven development practices (requirements management, prototyping, hypothesis-driven development, usability testing).
• Experience with Agile tool suites such as Atlassian (Jira/Confluence), MS Teams, Monday.com, or similar.

Preferred

• Experience as a Project Manager in a waterfall environment; familiarity with both Agile and waterfall is a plus.
• Experience supporting large-scale enterprise Agile transformation and working in a scaled environment.